Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 790 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my Mom who is hard of hearing. Only problem I had was having to get an optical cable and converter to work with my LG OLED TV so I can use the internal speaker for everyone but my Mom to hear and the optical to connect to the headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless head phones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third that I have purchased over the years. I wear hearing aids but these headphones are a blessing because I can hear so much better when I have than on. I recommend anyone with a hearing problem to purchase them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for tv viewing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previously owned Sony model RF985RK over the ears headphones...the model RF995RK headphones are not as comfortable because they are smaller but the sound is ok. also the model 985 had 2 audio plug in's on the transmitter where as the 995 only has one...my Samsung smart tv has no audio out so the cable from transmitter has to be plugged into my Directv receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for a samsung tv. I had to purchase an additional adapter in order to be connected to the tv but it works well. Good quality sound. I do recommend this product but make sure your tv is compatible or if it requires an additional adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again! An affordable pair of wireless headphones with superior sound quality. No distracting noises, the faintest sounds can be clearly heard. I'm considering purchasing another pair so my husband and I won't have to take turns using them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my best friends dad , since his passing I have watched over him and having brain surgery to remove a blood cloth and leaving a very sensitive scalp these head phones provide the best comfort for his head and a great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for My needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sony wireless ear phones as the first were broken. This second one is even better than the first. Using them for my sister who is in a nursing home. She loves them and the nursing home loves them as the TV can be turned down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones allow me to watch TV in the early hours, so that my wife can sleep longer without being disturbed by the television noise. I can binge watch shows and be concerned about the noise level. Great Buy! Solid product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to use and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are easy to setup and connected easily. Sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound = great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of music and voice. Uncomfortably tight, though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rooster, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones keep the family peace.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father is hard of hearing and needs the volume turned up very loud so he can hear the TV. These headphones allow him to listen at a volume that works for him but doesn't drive us crazy. He is very happy with the sound quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad wears hearing aides and the tv volumes is too loud. These are perfect. He takes his hearing aides out and puts these on and the rest of us can watch tv with him. They’re perfect. Issa recommended these and his help paid off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with the earphones.good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. I am an adult and the headset does not adjust small enough for me. 2. When it is turned on I get a station that I am not tuned into and must push the tune button for set up almost every time. I have tried changing channels with no improvement. 3. The range is very short from room to room in a 700 sq. ft. condo. It is advertised for up to 150 ft. from the base.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought those ALL I wanted was a pair of headphones to with plug into my Blu-ray machine SO I wouldn't disturb my Wife sleeping if I got up in the middle of the night...BUT when I opened the box...charged up the headphones...the next day I put "star wars...the last jedi in the machine...THEN it was "HOLY COW" !!!..I WASNT in the "action" like in a theatre with "surround sound" it FELT like I was in the COCKPIT of an X-wing fighter !!!!...a little "expensive" BUT it WILL be the LAST pair of headphones you will EVER buy too !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Radio Frequency Headphones Suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic feels light & cheap (I'm afraid I'll break them). The sound quality is on par with a pair of iPhone earbuds (though a little better bass). But what makes this a 1-star product is the terrible RF antennae -- I constantly get static pops & volume adjustments as it tries to tune the RF signal, no matter which channel I've selected. It may be in my area there's a lot of interference (though I have no idea from what), so you may not get my horrible experience, but I could not listen to a single song. I'm returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sounds great for the cost. Latency sound is minimal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife goes to bed several hours before I do. I am hard of hearing and must turn the volumn up a bit to be heard. The headphones help me listen to the TV quite clearly without disturbing my wife's sleep. Works and sounds great!

    I would recommend this to a friend
  • Cons mentioned:
    Static

    Rated 3 out of 5 stars

    HAD TO RETURN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased four of these headphones in the past. Needed a new pair and this produt was supposed to be updated. Lots of static so I had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance but wouldn't expect anything less from Sony.

    I would recommend this to a friend