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Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 790 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, especially for someone who has a hearing problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will probably have to purchase a different connection cable as you will need one with a splinter and that one does not come with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting older and suffering a bit of hearing loss. Bought this to watch AND HEAR the TV. It works OK (not fantastic but OK).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It did what I needed very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged it up, plugged it in and got excellent tone and clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for only one person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that the headset could be used and at the same time the volume would be available for another person to listen in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear and controlled sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. Very useful for anyone that is hearing impaired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my father in law uses these, and the sound quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well with a Sony TV but not a Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace another Sony headset I had for several years. It accidentally fell off my head hit the carpet and the right ear piece cracked rendering it unusable. I had purchased at a Best Buy in Mesa,AZ. They cost about $70.00. The new ones fit very tightly and the volume control on right ear piece is very sensitive. Putting on or taking off almost always requires resetting the volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to listen without disturbing others. Worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good headset to hook up to your tv to in joy a good movie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were better than expected for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Interference

    Rated 1 out of 5 stars

    Terrible sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible. Interference issues. Spend a little more and get quality headphones

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, We're sorry to hear that your having sound issues with the headphones. Kindly refer to the links below for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/37670
      https://us.en.kb.sony.com/app/answers/detail/a_id/39681
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these headphone because I go to sleep well before my wife and had to deal with the TV waking me up during the night. Since we purchased these headphone, I have not had that problem since. Easy connecting them to my TV. All she have to do is turn down the volume of the TV and she can listen through the headphone. We love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. I use them to listen to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally hear clearly, best headphones on the market

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Worked for 4 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great until the battery wouldn’t hold its charge anymore after 4 weeks in use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellBelle, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Regards, ~Ralph sony_US

  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is fine as far as sound quality is concerned. The bad part for me is they are too tight on my ears and they cannot be adjusted. The store needs to display headsets for people to try on before a purchase is made. I would not buy these again for that reason.I will use them with my DVR only for minimal usage.I will buy another brand for TV watching comfort where the comfort level is livable for me. !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones for late night tv watchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I’m able to watch tv without bothering my wife with the sound. The battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for paring with Hi-Res audio systems.

    I would recommend this to a friend