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Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 790 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Just Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my husband about a month ago. He says that they sometimes cut out when he turns his head, which annoys him. His last headphones didn't do this and he had them for several years.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissMode, we're sorry to hear about this. However, please visit the link below for possible troubleshooting steps to fix this issue. I hope it helps. Regards, ^Ron

      https://esupport.sony.com/US/p/support-info.pl?info_id=1727&kbid=00024605&mdl=MDRRF995RK sony_US

  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to anyone. Easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Did not do what I wanted with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair of the same product & they're great when you need to retire early to Bed. They put them on & they can continue to enjoy there TV or Music while others are sleeping or studing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works very well, better than comprable competion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well satisfied ...don't need 50 characters to review it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, sound does crackle a tad bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows one of us to sleep while the watches the TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a replacement for my Sennheiser headphones I use to watch tv with, lets just say if you're a kid they will do fine otherwise invest in another set of Steinhauser ones. I bought the most expensive ones and love them more than my last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An employee at the store recommended these for my dad. They are easy to use for an 87 yr old man. They’re helpful so that he can raise the volume while everyone else isn’t bothered by the high volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenB, You chose what's best for your dad. We are glad to hear this positive feedback. Thank you for trusting Sony!
      Regards,
      Vincent sony_US

  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a gift for my husband. He can watch his sports at his desired volume and I have peace in my home . They are comfortable and battery lasts a long time. No complaints. Easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The first set I got didn't work but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy took them back. I tried another system and they didn't work. So I bought these again and these work. Only problem is they weren't still on sale so after all the hassle of trying to get them to work and returning 2 sets, I paid $28.00 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 63 year old mentally handicapped brother so he could watch TV in same room as us even if he does not like to watch what we are watching. This item is working great. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Great charging station. Easy to use. Love being able to leave the room and still listen to the show. Now no one complains how high or low I have the volume on the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a handyman to set it up and it took him forever to set it up. He had to call an expert friend @ Best Buy. The headset should have to depend on the volume of the t.v.’s volume, it should have an independent volume control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husband can listen to TV, etc while I sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great!, I can sleep noise free while my husband stays up and listens to music or TV without distrubing me. Uses one AA battery and has been working well since last Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Constant Interference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I did I would get a pop of static every 6-7 seconds. I wanted to like them. They felt great. They were very comfortable. I returned them because of the static pop.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kfsutops, we regret that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Thanks! ~Erin Sony_US

  • Rated 5 out of 5 stars

    very pleased with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Been using this headphones for about a couple of months. No complain, I can walk all the way to the kitchen, go outside to the patio without loosing reception. very ease to connect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been a lifesaver. Bought them for a gift to my husband and he loves them. Price is right, easy to use and install and have made our TV watching much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - RF995RK Wireless On-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great volume control is a little sensitive but easy to get used to. I use them mostly when others are sleeping or when I want to hear just what I'm watching or listening to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy for critical listening. These are handy for those seeking a means to watch tv or movies while your spouse sleeps. As long as you're going into this purchase with the correct expectations you should be satisfied.

    I would recommend this to a friend