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Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 790 reviews
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard of hearing so I can put on my earphones and my wife can listen to TV without it being very loud, I recommend them to my brother in law

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound was great when it worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones keep cutting in and out and eventually stopped working. The sound was great though when working. Returned to store for refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 3 out of 5 stars

    Headphone for watching tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd attempt to help mom listen to TV without blasting me out of the room. So far so good. The pair we got last time did not hold up. Hoping for better luck this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY OLD PAIR HAD FINALLY QUIT WORKING AND OF COURSE I WENT TO BEST BUY FOR A REPLACEMENT. I FOUND WHAT I WAS WANTING AND THE STORE HAD. WORKING OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product not what I asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them I asked the clerk if it was blue tooth. They said yes. It’s not. After try to hook it to my TV I found out it was not. I now have to buy an adapter unnessary work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dig these. Use regularly and have never had an issue. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my elderly aunt and uncle so they could hear their TV better. They work great. Easy set up and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a second pair expecting at least the same quality as the earlier pair - not so. Charging was cumbersome, sound cut out when turning head, headset keeps falling off. Boo Sony

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit comfortably. easy to use except volume control hard to find when wearing the headphones. I have to take them off to adjust volume.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    System is dependant on age of your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your TV doesn't have the correct plugs, this will not install. Mine was too new and I had to return. It's for older models.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynda, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great Head Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great head phone but they are not easy to set up if you have a LG TV then you must have a amplifier to plug in a head phone jack.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very poor headphone I could not get these headphone to keep a charge after many try’s I return them to the store

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bighub, we regret that the headphones had to be returned and we are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Thank you. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works well. Saved my marriage as my wife has very sensetive hearing and I always have he TV way too loud for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for older parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for elderly parents who didn’t want to hear the shows the other’s were watching. Had for 6 months and no prom like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones to watch television and not disturb anyone. They work great for me. The sounds come through clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried some other options before I went back to this previously owned headphone. Very clear sound and consistent connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get it to work on my new 42" flatscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I cannot get the signal from the TV to the repeater antennae and headphones. I have returned the unit once already. Not a happy camper at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect wireless headphones! They easily connected to my Sony TV, and have kept the peace in my household!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeveerEel, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, has a clear sound. very comfortable with an adjustable band so it fits better on your ears. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these to cut out the sound from the TV while I am teaching online or sleeping. I never hear anything.

    I would recommend this to a friend