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Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 790 reviews
  • Rated 5 out of 5 stars

    Great sound and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product setup in a flash and allows the user to watch tv without distracting anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and easy to set up! Now I can watch the tv with out disturbing my wife! She loves it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones so I could listen to the television after my fiance went to sleep. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery when new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing the battery is bad and cannot find a replacement. Best Buy was no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are great. Easy to hookup. I would recommend them to anyone who can’t hear the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the headphone but my tv don't have a headset jack so I hate to give it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marriage saver. A must have for late night television watching when your spouse is sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones. Easy to use to listen to the TV so it doesn't bother anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the product. Has great found. Complicated to install but with don’t help I did it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much distortion using for TV viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned headphones due to extreme distortion while watching cable TV. I like Sony products, but these did not work for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jsm1, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Cons mentioned:
    Static

    Rated 2 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Not sure if it was the location I was trying to use them but alot of static .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bags, Make sure to place the transmitter away from metal instruments, steel file cabinets and electrical appliances capable of generating electromagnetic fields. For more tips, check out this link: https://docs.sony.com/release//Manual_4691893111.pdf
      Regards,
      Vincent sony_US

  • Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item to use when others are in the room and don't want to hear what you are watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works as advertised and charge lasts long time and they recharge pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can listen to my TV show late at night with no one else can hear.

    I would recommend this to a friend
  • Cons mentioned:
    Static

    Rated 2 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, but alot of static. Not sure if I had interference in my living room

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bags, thanks for your honest review. This article will help us isolate the static issue you have encountered.
      https://www.sony.com/electronics/support/articles/00026035

      Regards, -Erin sony_US

  • Rated 5 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was able to help us make a decision on new earphones. Very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband who likes to watch tv with it blaring and people are trying to sleep

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products. Love that I’m able to still watch a movie and worry about being to loud with my kids are a sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have ever made. We will be shopping at Best Buy again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom, in assisted living, easy to use, allows her to listen to TV.

    I would recommend this to a friend