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Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 790 reviews
  • Rated 5 out of 5 stars

    Love my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to finally sit down and hear what is on TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume mutes every time by itself. I have to shake the product in order for it to work again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamIam, we apologize for the inconvenience. You may check the troubleshooting guidelines on the link provided below to fix and isolate the issue:
      https://docs.sony.com/release//Manual_4691893111.pdf
      Regards, _Bob sony_US

  • Rated 5 out of 5 stars

    Easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the best of apartment living inexpensive as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for those special surround sound movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hearing impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father that is hearing impaired he loves it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for couples

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses them while I sleep and makes both of us happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying the use of his new headset for gaming purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones to use with our tv. Easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets The Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching TV while your significant other is trying to sleep or snores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ratings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned first 2 earphones but the 3rd set i got seems to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphone are just a great product. plain and simply put.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works fine. After a few hours the ear phones hurt my ears but not too bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ortega, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your honest review. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Battery stopped taking a charge within 2 weeks of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for 2 weeks! Bought it for my father who is hard of hearing in the nursing home and loves to watch TV. Unfortunately, the unit was defective and I’m in TN and he is in IA, so he is without entertainment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically bought to use on the TV. Audio wire that came with the unit did not match with any connection for the flat screen TV. This item was an "open box". Although it passed inspection I found the rechargeable battery was not holding a charge. Returning the item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally get some sleep!!! My husband loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them on once and wasn't really pleased with them but they are still decent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dr3amer, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Sound fuzzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound wasn't clear. There was background hissing sound even though base was only 5 feet from headphones. I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the headphones. Use them for watching the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as it was advertised and as expected.

    I would recommend this to a friend