Customer Ratings & Reviews
- Model:
- MDRRF995RK
- |
- SKU:
- 5761208
Customer reviews
Rating 4.1 out of 5 stars with 790 reviews
(790 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome headphones for TV watching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandfather and he loves them.
I would recommend this to a friendRated 3 out of 5 stars
Fair headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were not what I expected them to be. Fair quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chas, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 3 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our daughter she liked them but returned them for j birds.
I would recommend this to a friendRated 3 out of 5 stars
Bulky but good sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Value it is bulky to use. Easy to install Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joem, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 3 out of 5 stars
Headphones are not intuitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to keep connected. Not sure why. Always have to reconnect
No, I would not recommend this to a friendRated 3 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that speaker on one side has never worked.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Inconsistent sound quality. Very disappointed.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s an ok buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds alright and the battery is great , very easy to install
I would recommend this to a friendRated 3 out of 5 stars
Fair headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with these. too bulky for what I wanted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi lexycat, We appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the right department.
Regards,
Vincent
Rated 3 out of 5 stars
It’s ok for now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but not really good. Hurts on my ear both sides
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and difficult to set up-needs newer TV to work well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Peppersmom, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
- Cons mentioned:Battery life
Rated 1 out of 5 stars
JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say, thank god I bought the protection plan. Cut out constantly. Battery life sucks. Just a bad product from a normally solid maker of electronics. Missed the mark with these Sony. Try again.
No, I would not recommend this to a friend Rated 3 out of 5 stars
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not great working on older model TV's at all .
No, I would not recommend this to a friendRated 2 out of 5 stars
Great connection but no sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It showed that I was properly connected but never could get any sound. Since I need the sound for it to serve my purposes I returned it. Now, the process of returning was efficient and courteous.. Really appreciated the customer service for the refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mazewalker, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Rated 2 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these headphones for about 3 weeks. The sound keeps cutting in and out. At first I thought it might be due to bad weather but they are still doing it and the bad weather is gone. Sometimes they will cut out just by moving my head.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor quality sound. Signal issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These drove me crazy with inconsistency in the reception. Used them to listen to TV while on the treadmill. I finally returned them and got a different brand that is perfect. Way better with no problems. Can't recommend these.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Wish they would work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before my tv was to old now I have a new tv and I still can't get them to work. Would love to have one that would work, I'm tired of trying so guess I'll continue not hear I g everythi g
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Angelloveddp, Try to change the radio frequency with the CHANNEL selector on the transmitter, then change the radio frequency to that of the transmitter with the AUTO TUNING button on the headphones. For more steps, please visit this page: https://docs.sony.com/release//Manual_4691893111.pdf. Regards, Vincent
Rated 2 out of 5 stars
Sound Quality Not Clean
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones so that I could listen to music at night while the kids were sleeping. The sound quality is OK for listening to television shows but not good enough for high fidelity sound.
No, I would not recommend this to a friendRated 2 out of 5 stars
Kind of complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for my in laws and love the idea. But. It’s very complicated to get working. We fiddled with it for an hour and we’re going to return it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Summer, it's unfortunate that the headphones had to be returned. However, we appreciate your time writing this feedback. We're always looking to make Sony better. Have a wonderful day! ^Ron
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Failed in 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife so she can watch TV during the day. Dang thing won't hold a charge and of course it is just outside return window with Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi C90a, Make sure the supplied rechargeable battery (BPHP800) is properly installed on the left housing of the headphones. Take note as well that the CHARGE/RED indicator should lights
up red while charging. Check here for more details: https://docs.sony.com/release//Manual_4691893111.pdf
Regards,
Vincent




