Customer Ratings & Reviews
- Model:
- MDRRF995RK
- SKU:
- 5761208
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
They crapped out on me the first year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these analog head-phones a little over a year before they crapped out. I bought the store brand after that and so far so good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, we're sorry to hear that the headphones failed to meet your expectations. We'll make sure to forward your feedback to the team for further improvements. We hope that you still consider Sony in the future. Best regards, -Mark
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one side works. Bought the recommended adaptor still sound only on one side. I will be returning headphones to Best Buy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mtmax, we are sorry for the inconvenience this caused you. To isolate the issue, please refer to this link: https://www.sony.com/electronics/support/articles/00022013
-Erin
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did even have them a year and they are broken, don’t connect to Bluetooth and they don’t work with the chord either.
No, I would not recommend this to a friendThey don't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman told us they would work with the TV but they DON'T I am so frustrated both with the product and the salesman.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer, We regret to hear that this hasn't been a pleasant experience for you. You may find this link helpful in setting up the headphones:
https://www.sony.com/electronics/support/articles/00023605
~Ralph
They were broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set was broken at purchase. They suck! Don't buy them.
No, I would not recommend this to a friendNot as good as TV ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was poor. Dialogue hard to understand. Sound reception kept cutting in and out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi denny, we regret that the headphones failed to meet your expectations but appreciate your feedback nevertheless. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Thank you. Regards, ~Erin
Did not work, humming in left speaker, returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old product, old model, defective. Returned to store and replaced with WH-RF400.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi whyme7048, we regret that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
Erin
Sony Social Support
Headphones did not work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return one for another and ended up returning as it would not charge correctly
No, I would not recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these to work no matter what so I gave it a one star!
No, I would not recommend this to a friendhorrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned with 2 days. Cruddy signal - headphones would go in and out
No, I would not recommend this to a friendEar phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning these earphones as they don’t work, not worth the money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lobbie, We're sorry to hear that you are having issues with your headphones. We suggest checking this link for troubleshooting steps that may fix the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/39133 -Jerome
open box purchase / already broken. haven't had ti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.open box purchase. already broken. Haven't had time to return yet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi volsdon, we regret to hear what happened. Kindly contact the store/dealer to further assist you with this. Erin
- Pros mentioned:Comfort, Sound qualityCons mentioned:Interference
Dad really likes them.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my dad for his 81st birthday to replace his very worn out old set. They’re easy to set up and comfy to wear. Sound wise they’re way better than his old cheapies and almost as good as the super expensive Sennheisers he’s had in the past. Sometimes they seem to get a bit of interference and will crackle a little but we moved the antenna farther away from the tv and that seems to have helped.
I would recommend this to a friend Only worked for a few minutes. Wouldn’t charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t get the batteries to charge. Tried for a week.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
We are sorry to hear what happened. Let's isolate and fix this issue by following the troubleshooting steps from this link:
https://www.sony.com/electronics/support/articles/00186993
Regards,
-David
Only works half the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad. Bad. Bad. Very bad. Very very very bad. Very bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck, we appreciate for your feedback and we would like to hear more from you. Please reach us at socialsupport@am.sony.com with your concern. Please also include your contact and product information. We will do our best to help. Thanks! ^Ron
Does not function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked it up as directed. It does not function. At all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epicfail, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00022013
~Ralph
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with the cord we needed for the tv...
No, I would not recommend this to a friendGreat for a few months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 6 months. will not buy again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, we regret hearing what happened. We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
- Pros mentioned:Comfort, Sound quality
QFM, Easy setup, Comfortable. Good Sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a week researching Wireless Home Theater Headphones from multiple online reviews. Compared prices, setup & personal situation requirements, (small apartment with thin walls). Finally decided on these. Purchased them yesterday & put on charge, (was a pain having to wait 7 hours for supplied rechargeable battery to fully charge but these do come with the option of using two AAA batteries - Non rechargeable). Connected very quickly using my TV variable RCA output to "Y" mini stereo jack, (I had to buy this separately!). Switched off the TV speaker & have been watching Sports & Movies for a few hours with them today. Overall very satisfied. Sound quality is good. They fit nicely around my ears. Light & comfortable. For the price I think these are a Best Buy!
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Battery life
Battery technology sucks but Headphones good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are designed to use ONLY ONLY Nickel-metal Hydride (NMH) batteries. This is old technology, battery capacity low, NMH batteries not easily available any more, not sold at Walmart, Target, etc. I have tried NEW alkaline batteries and FULLY CHARGED rechargeable lithium ion, but neither work. Somehow the headphones are smart enough to tell the difference and won't work with anything BUT NMH. I bought NMH rechargeable batteries at a specialty battery store and they work fine. The headphones WORK great, sound good, and are comfortable but I CANNOT recommend them as long as they REQUIRE old technology, not easily available NMH batteries that only hold a short charge and have a short 'recharge' life compared to modern batteries. I still use these headphones, but I have to charge the batteries on a separate charger and the charge does not last very long. (I don't KNOW, but I have a feeling that some of the reviewers that say the headphones 'stopped working' may have been trying to use alkaline or lithium ion batteries. To those people I would recommend buying some NMH batteries at a battery store and see if they work like they did for me.) ALSO, the 2018 model of these headphones are called WH-RF400 and use the same, outdated battery technology.
No, I would not recommend this to a friend