Customer Ratings & Reviews

Hi Jayx! Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Carl

Hi EricaW,

While we're glad you like most of the features, we regret to learn about the rattling issue you are experiencing with your Sony SA-SW5. This is definitely not the news we want to hear. Various reasons can cause noise interference to the sound from the subwoofer. To resolve this issue, please follow the troubleshooting steps below:

1. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the subwoofer and a compatible model apart from it.
2. If there is an obstacle between the subwoofer and a compatible model, move or remove it.
3. Locate the subwoofer and a compatible model as close as possible.
4. Change the [RF Channel] setting to [Off], and then change to [On] again.
5. Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.
6. Change the [Wireless Playback Quality] setting to [Priority on Stable Connection].
7. Reset the speaker system.

For more details, please refer to this helpful link: https://www.sony.com/electronics/support/articles/00200429

If you are unable to resolve your concern, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Jess

Hi Cowboy,

We're glad you like the bass of the speaker for your movies and music. Up the intensity of your Home Theatre System and soundbar. This wireless subwoofer brings out all the hidden depths in your movies and music with 300 W of rich, powerful bass from a 180 mm driver unit. With 300 W of deep bass sound from a powerful 180 mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you’ve ever heard without distortion. You’ll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thank you for choosing Sony!

Regards,
David

Hi Gopunkin, Awesome! Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Carl

Hi TL2k2, Great! Glad to hear that you are happy with your new SASW5! With 300 W of deep bass sound from a powerful 180 mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you’ve ever heard without distortion. You’ll also hear clearer voices and extra fidelity for truly authentic soundtracks. -Carl

Hi Juliecav, That's fantastic! We're really glad to hear your husband is enjoying the great deeper bass sound of this wireless sufferer. If you are planning to purchase another SAWS5 for your current soundbar, unfortunately, only one subwoofer can be paired with the HT-A5000, HT-A7000, or HT-A9 at a time. Boost the bass of your Sony HT-A9 home theater system, HT-A7000, or HT-A5000 soundbar with the Sony SA-SW5 300 Wireless Subwoofer. It connects to your soundbar or system wirelessly for a quick, easy setup. The subwoofer uses Separated Notch Edge technology to control the stress along the edge of the driver's surround to allow for uniform resonance of the driver, delivering clearer bass sound. Thank you for choosing Sony! -Jess

Hi Cooramoor, Awesome! We're glad to hear you love the powerful bass that this unit delivers and good to know it works seamlessly with your Sony soundbar and TV. Power up your home theater system with the booming bass of the SA-SW5 wireless subwoofer, designed to pair seamlessly with your HT-A9/A7000 Soundbar to deliver an immersive cinematic experience. A simple wireless setup adds 300W1 of powerful bass to all of your favorite content for an authentic home cinema feel. Thanks for choosing Sony! -Sam

Hello Jdmsmokey,

Wow! We are really thrilled to hear you are satisfied with the great build quality and outstanding bass sound quality of our SA-SW5 300 W Additional Wireless Subwoofer.

We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment.

Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi Awesome,

Thanks for the 5-star rating and we're glad you like the sound quality of the subwoofer. Up the intensity of your Home Theatre System and soundbar. This wireless subwoofer brings out all the hidden depths in your movies and music with 300 W of rich, powerful bass from a 180 mm driver unit. With 300 W of deep bass sound from a powerful 180 mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you’ve ever heard without distortion. You’ll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thank you for choosing Sony!

Regards,
David

Hi Travi0n, we regret to hear that the SA-SW5 subwoofer quality of the performance did not meet your expectations. This is definitely not the experience we'd like you to have with our products. We'd love to help you troubleshoot your problem and turn this into a better experience.

Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment.

Should you need further assistance, you can email us with the below information to socialsupport@am.sony.com.

Full Name:
Best Buy Username:
Telephone Number:
Model Number:



We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!


Sincerely,
Erin

Hi Jovan, Fantastic! Good to know you appreciate the powerful bass this unit delivers. Power up your home theater system with the booming bass of the SA-SW5 wireless subwoofer, designed to pair seamlessly with your HT-A9/A7000 Soundbar to deliver an immersive cinematic experience. A simple wireless setup adds 300W1 of powerful bass to all of your favorite content for an authentic home cinema feel. Thanks for choosing Sony! -Sam

Hi JamesB, Thank you so much for purchasing our SA-SW3 along with the HT-A7000 soundbar! We are so delighted to hear this subwoofer was a perfect match for your soundbar and that you are enjoying the clear, thumping bass and subtle low frequency sounds of the wireless subwoofer! Thank you for the 5-star rating and for trusting Sony! -Jess

Hi WatchGuy, we're glad you are enjoying our product! We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thanks for choosing SONY. ~Earl

Hi JonB, Great! We're glad that the subwoofer works well with your soundbar. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! Erin

Hi Littleacgman,

Fabulous! We are so happy to know your satisfaction with the amazing bass sound quality and ease of use & setup of the SA-SW5 Sony subwoofer.

We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment.

Thank you for choosing Sony!

- Romeo

Hi SONY83, we're glad you like the sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl

Hi Bigd77, we're glad you like our product with your soundbar. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! ~Earl

Hi Rvell,

Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We're glad that this optional wireless subwoofer blended well with your environment and home setup in your TV room. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Jess

Hi JackS,

Thank you for the review and we do apologize for the inconvenience. Please be assured we take this feedback very seriously and continuously strive to improve our products. It is unfortunate that the unit had to be returned and we hope you will consider Sony again in a future purchase.

-David