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Customer reviews

Rating 4.7 out of 5 stars with 766 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 766 reviews
  • Rated 2 out of 5 stars

    I think not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does give out base. Rattles when too high.. clarity is expected when your spending 2800.00

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricaW,

      While we're glad you like most of the features, we regret to learn about the rattling issue you are experiencing with your Sony SA-SW5. This is definitely not the news we want to hear. Various reasons can cause noise interference to the sound from the subwoofer. To resolve this issue, please follow the troubleshooting steps below:

      1. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the subwoofer and a compatible model apart from it.
      2. If there is an obstacle between the subwoofer and a compatible model, move or remove it.
      3. Locate the subwoofer and a compatible model as close as possible.
      4. Change the [RF Channel] setting to [Off], and then change to [On] again.
      5. Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.
      6. Change the [Wireless Playback Quality] setting to [Priority on Stable Connection].
      7. Reset the speaker system.

      For more details, please refer to this helpful link: https://www.sony.com/electronics/support/articles/00200429

      If you are unable to resolve your concern, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Rated 3 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pairs well and consistently with the sony sound bar. sound overall is good. and for me that is good enough, it's just TV streaming. I bought this as an open box, was supose to be in excllent condition. It wasn't and very poorly packaged for shippmnet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WatchGuy, we're glad you are enjoying our product! We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Deep bass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony SW5 goes very well with bravia theater quad. I

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChamkaurS,

      Thank you for your positive feedback! It’s wonderful to learn that you are enjoying the product. The Sony SASW5 indeed pairs excellently with the BRAVIA Theater Quad system. The SASW5 is a powerful 300W wireless subwoofer that enhances the bass and overall audio experience, making it a great addition to the immersive 360 Spatial Sound Mapping and Dolby Atmos®/DTS:X® capabilities of the BRAVIA Theater Quad. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Subwoofer (Sony)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subwoofer compliments the A7000 soundbar perfectly,it literally shakes the floor outstanding value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, Thank you so much for purchasing our SA-SW3 along with the HT-A7000 soundbar! We are so delighted to hear this subwoofer was a perfect match for your soundbar and that you are enjoying the clear, thumping bass and subtle low frequency sounds of the wireless subwoofer! Thank you for the 5-star rating and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony SA SW5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I spent the extra and purchased the SA SW5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethR,

      Thank you for sharing your experience! We’re glad to hear you’re enjoying your new Sony SA-SW5. Designed as a powerful sub-woofer to enhance home theater systems, providing deep and rich bass. The SA SW5 works best when integrated with Sony sound systems, particularly those with IMAX Enhanced certification. Additionally, the SA-SW5 is designed to be compatible with various Sony sound systems, enhancing the bass experience for users. Thank you for choosing Sony!

      -Fred Sony_US

  • Rated 4 out of 5 stars

    Works well with Sony HT-A9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with HT-A9 - decent sub but a bit expensive for the performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonB, Great! We're glad that the subwoofer works well with your soundbar. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! Erin Sony_US

  • Rated 1 out of 5 stars

    Best Buy does not appreciate their customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a Best Buy issue... I reported something similar with my sub and the Bravia Theatre 9 bar. Sub connected once then lost connection the next day. Best Buy basically told me it wasn't their problem after 15 days of purchase unless I had their monthly service plan. Seems like a scam at this point where as other companies would honor their customers after spensing thousands of dollars. Best Buy told me to go through Sony, which I already have... I'd rather give my money to Amazon next time than spend a dime at Best Buy. When the sub connected it sounded awesome! Will continue to work with Sony Customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BroBeans, we sincerely apologize for the initial connectivity issues you experienced with your SA-SW5 subwoofer and Bravia Theatre 9 soundbar. We understand how frustrating it can be when new equipment doesn't perform as expected right out of the box.
      We are, however, very pleased to learn that your units are now working correctly after you contacted our technical support. It's fantastic to hear that you're enjoying the awesome sound quality of your subwoofer!

      We truly value your business and appreciate your patience as we worked to resolve this for you. Please know that we are always here to provide support for our products.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Kind of lack luster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t powerful enough to get the lower base tones at moderate volumes. It does add some bass back that sounded lacking from the hta9 system, but it feels like it doesn’t add enough (even when fully maxed out).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your detailed feedback, Randmprson.

      We are so sorry to hear that the SA-SW5 subwoofer is not providing the powerful low-bass tones you were expecting with your HT-A9 system, even when fully maxed out. This is certainly not the rich and immersive audio experience we aim to deliver.

      The SA-SW5 is designed to provide powerful, deep bass to complement our systems, and we apologize that it is not meeting your expectations. We highly recommend checking your system settings to ensure the subwoofer is properly configured and that all levels are optimized. Our support team is also a great resource for troubleshooting and can guide you through specific settings to help you achieve the best possible performance.

      Thank you again for your valuable feedback and for being a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Sony powered sub sw5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the expensive side but they did make a huge improvement with my ht-a9’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigd77, we're glad you like our product with your soundbar. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my sound at setup. Easy to set up and it brings the lows to my surround sound setup with my a5000

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Littleacgman,

      Fabulous! We are so happy to know your satisfaction with the amazing bass sound quality and ease of use & setup of the SA-SW5 Sony subwoofer.

      We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment.

      Thank you for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony SW5 300W Wireless Subwoofer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer sounds really good and was easy to pair to the HT-A9 system. The HT-A9 really needs this Sub to get the best sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONY83, we're glad you like the sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass n can be thunderous at times with a action 4k mivie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russ, Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We hope that the 300 watts of power immerses you even deeper into movies and music with its clear, thumping bass and subtle low frequency sounds. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    My Woofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase of the woofer blended well with the black color matching the other equipment in the TV room. The size is ideal; not too small nor too big. Great size and weight. Easy to move.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rvell,

      Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We're glad that this optional wireless subwoofer blended well with your environment and home setup in your TV room. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good adjunct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair with HTA7000 and other systems, easy to pair, good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, Great! We're glad that you like the ease of pairing and sound quality of your new subwoofer. With 300 W of deep bass sound from a powerful 180 mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you’ve ever heard without distortion. You’ll also hear clearer voices and extra fidelity for truly authentic soundtracks. Our Home Theatre System, soundbar and optional speakers have been designed under a common Omnidirectional Block concept. The design of the SA-SW5 is a perfect match for these systems. Its sophisticated rounded edges represent a single solid block providing wide-spreading sound. The combination of rich material textures emphasizes an affinity with any living room environment. Thank you for choosing Sony! Erin Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Looking for powerful quality BASS? This is the one

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Subwoofer, which is designed for the a7000 Sony Soundbar, is one of the best subwoofers I have ever own, not only visually but great bass performer as well. Many of my previous subwoofer, produces tiny little “flaws” at certain moment with some movies. On this one I didn’t notice any flaw at all, only pure and neat bass. It is rated 300watts, and definitely it got all that power. On top of my previous Subwoofer I had a couple of ornaments, that were part of my home decoration, when I move them to the top of this Sub, I made the mistake to turn up the volume to the maximum, and the ornaments jumped to the floor. As well as the rest of the team (the A7000 and rear speakers), this unit comes with pluggable power cord. For me it was something that I have been waiting for a long time. My wife is an extreme cleaner, mopping and sweeping all the time and every time I have to move my old sub, it was a headache trying to find the Power outlet, which was unreachable and then to disconnect it and reconnect it back again. Now it is easy, just disconnect the power cord from the unit. You can get 12 levels of Bass, very neat, I have a couple of songs that I always use a way for measurement, Royals by Lord, Come Together by The Beatles. Not all the subs can perform the bass really well at the maximum volume with these songs, but this one pass by far my test. But when I put Movies like Avengers End Game, or Star wars, the battles couldn’t sound more realistic with the bass that this sub produce. The design is very elegant, even if its size is big it looks nice in my living room. The sides are round not only for cosmetic reasons but because Sony found out that it is best for sound performance and they are covered in a kind of leather material that feels soft and high quality. It match perfectly with the look of the a7000 soundbar, keeping the visual harmony of the whole team The setup is simple, once you go through the onscreen setup in the A7000, you select add wireless speakers, run again the Sound optimization Tool that ins part of the A7000 setup and in few second it will be ready to rock Red light indicates that a speaker is power off or standby mode. Green light indicates that it is power on and connected to the soundbar. This is a high end premium quality subwoofer, that you definitely will appreciate. And the perfect match, esthetically and great bass performer for the A7000 Soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gonzaloejimenez,

      We appreciate your in-depth review and experience with the SASW5 subwoofer. We're glad that it was a perfect addition to your HTA7000 soundbar. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound with easy set up and flexible placement also off and on button on back of speaker for easy shutdown

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamG, we're glad you love our product! With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Pretty good sonfar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup to sound bar. I mean EASY! Turn on and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sa sw5 woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used yet can't decide if i want to purchase the A9 or the A7000 sound bar but to get woofer out the way first at a good sale price took advantage to open box price for $450

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi satisfiedcustomer, thanks for choosing and purchasing our product. We hope you are enjoying your new Subwoofer. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 2 out of 5 stars

    Nice when it worked…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you settle on a Sony A5000 or A7000 sound bar. For me, it worked well initially but I started having issues a week after normal use. I battled connection issues and even had the subwoofer present rattling and cracking sounds. May have just been a faulty unit but I wasn’t impressed. Personally, I love Sony tvs and the only thing this did well is connect super fast on setup but then stopped working a week later. I recommend going with something else. This doesn’t come close to the bass module 700 from Bose. I’d start there.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User, We are sorry to hear that you are experiencing issues with your SASW5. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please make sure that you A-Series soundbar is up to date with its software this will help improve the overall performance of your unit.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but sounds great! Adds a lot of depth to my HT-A7000 sound bar. Easy set up too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorKahunas, we're glad you the sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US