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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,095 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good sound for the size and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a good sound, right size and work perfectly. The price is perfect. Best choice in this category.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First bluetooth speaker, might also be my second.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size, the sound you get is pretty impressive. Dont expect booming 808s. I love placing this thing in a bathroom or bedroom in a corner on a solid surface to get the most out of it. I do like the finish, the feel and the look of it. Sony keeps it classy with their style. Things I dont like? The volume cuts to about half once the battery is at 20%. Compatibility with Sony's speaker app would have been nice. No USB type C. And the strap covers the charging light. That last one is petty, but it seems like an overlook on the placement of the light. Great device. Looking forward to giving it a sibling.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Cool speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality with small size speaker. Great built quality at this price point!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Nice little bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small but the bass on this thing is booming. I really like the looks of it, and it pairs up through Bluetooth very quickly. Perfect for listening in a small room.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it a 5 if it did not turn off after an hour.Other than that a great little speaker and sounds great and it very compact.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Great sound, a couple hiccups.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was easy to set up with my iPhone. It sounds great, but every once in a while it shuts itself off. Not sure why. Still an extra nice buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi halburg, Good to know you like the sound quality and find it very easy to set up with your phone. We regret to hear you're having some power-related issues with your speaker. Please try to follow the troubleshooting steps on the link below to resolve the issue.

      https://helpguide.sony.net/speaker/srs-xb12/v1/en/contents/TP0002133461.html

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Amazing battery. The color is great. Loud and clear. Easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great Sound, good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my JBL. Love the sound and portability. Easy to pair and use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    sony speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker! Powerful sound! Easy to use and battery life is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good small speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker it is small and easy to carry gives good sound when out on the boat. I am happy it bought it for 40.00. 60.00 is too high a price to pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good price.the color is nice. Bought as a gift for my mom and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small fit in your palm of your hand and sound is very good quality, and loud sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potent, light weight and good battery life. Excellent speaker for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. I like that it’s small. I may buy another one for another room.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Love this speaker!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this speaker. Pairing is easy. Small and portable. My teen daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speaker excellent sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony speaker was very is to connect to bluetooth. And for the price it was good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dt60012000285412, We're glad to hear you appreciate the excellent sound quality and how easy it is to connect to your Bluetooth device. We hope you are enjoying the easy portability with a detachable strap. If you would like to add more sound pair with another XB12 for stereo sound. Plus, with an IP67 rating, you no longer have to worry about water or dust. Keep your playlists going with up to 16 hours of battery life. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and very loud. We used the speaker on the beach and it sounded great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice volume

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to link to your Bluetooth device, nice volume, I would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Little Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for the office. It's small and has a decent volume and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Really nice speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has great sound is easy to connect and is as cute as a button!

    I would recommend this to a friend