Customer Ratings & Reviews

Hi Lou2U,

Thank you for the positive feedback. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

Thank you for choosing Sony!
David

Hi KW123, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the superb features- especially the ease of setup & use and stylish design of this speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app.

Thank you so much for choosing Sony!

- Romeo

Hi Sammyjf,
Perfect! We're glad to know you love the great quality, sound, and design of your new Bluetooth speaker. Compact, lightweight and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. Developed by Sony, the X-Balanced Speaker Unit achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. Thank you for purchasing Sony! - Kris

Hi Whatsadisplayname,

Thanks for sharing your experience so far with your new SRS-XB23 speaker. While we're glad to hear you like the sound quality and easy Bluetooth pairing, we regret to know that you're not having the best experience with these speakers. We value your input and appreciate the feedback

If the Bluetooth function doesn't work when selecting your model from the Speaker & Group setting, perform the Bluetooth connection from the settings of your smartphone.

Before operating the speaker, make sure that all speakers to be connected within 1 m (3.2 ft) of the device. After connecting multiple speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the(BLUETOOTH) indicator is flashing in blue. Connect the second speaker within 1 minute. After 1 minute or more, the speaker setting is canceled.

- Bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way.
- When using the Stereo Pair function or Party Connect function, if any other BLUETOOTH device(s) such as a BLUETOOTH mouse or BLUETOOTH keyboard is connected to the BLUETOOTH device, terminate the connection between them.
- Select “Priority on stable connection (SBC)” over sound quality.

Devices compatible with the Party Connect function are the following: SRS-XB23, SRS-XB33, SRS-XB43.

Note: You cannot connect Wireless Party Chain supported wireless speaker models in combination with Party Connect supported models.

For more information, you may find this link helpful: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800284.html

Thanks for sharing your feedback and for choosing Sony!

Regards,
Jess

Hi Good,

We appreciate the recommendation and we're glad you like the bass quality of the speaker. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable Thank you for choosing Sony!

Regards,
David

Hi Brit,

Thank you for the positive feedback. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

Regards,
David

Hi hershey,

You made the right choice! The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!

-Ralph

Hi Sarah14363,

Thank you for the recommendation! The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

Regards,
David

Hi Sook, Perfect! You definitely made the right choice! We're truly pleased to hear you're happy and overall satisfied with the amazing sound quality of your new SRS-XB23. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for the 5-star rating and sharing your feedback! -Jess

Hi Javier, Wow! We are thrilled to hear about your excellent experience with your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. Good to know that your daughter in law likes the overall sound quality of the unit. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess

Hi JDMA, we're glad to hear that you are happy with the sound quality of our product. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl

Hi Xmas, Amazing! We're glad that your son loves his portable speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi SChristine,

Thanks for the feedback. We really appreciate the time you took to share your experience with the SRS-XB23. We're always looking to make Sony better. We always strive to deliver the best sound quality with our headphones and speakers. 

Regards,
David

Hi Kaye, We're very grateful for this positive feedback on this XB23 EXTRA BASS™ Portable Wireless Speaker. Compact, lightweight, and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps, and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. Thank you for choosing Sony. Jay

Hi Baart, That's nice! We're extremely pleased to hear you like the excellent sound, reasonable price, and you appreciate the overall design of the speaker. Compact, lightweight, and easy to carry, the SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. Thank you for your purchase and for the 5-star rating! -Jess

Hi Alns24, Wow! Thanks for leaving us such a great review on the XB23! We are really delighted to hear you're satisfied with the features and incredible sound quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess

Hi Daryl, we're glad to hear that you are happy with your purchase. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! ~Earl

Hi Bennyb219, That's great! We're delighted to hear you like the great sound quality especially the EXTRA BASS feature and overall features of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for the recommendation. Thank you for choosing Sony! -Jess

Hi WILMA86,

Thank you for the 5-star rating! The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

Thank you for choosing Sony!
David

Hi Curt, Wow! Thank you for this amazing review! We're glad to hear you're enjoying the sound quality and overall features of your SRS-XB23. We really appreciate the recommendation. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess