Customer Ratings & Reviews
- Model:
- SRSXB23/C
- |
- SKU:
- 6412175
Customer reviews
Rating 4.7 out of 5 stars with 1763 reviews
(1,763 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Very happy with battery life. Overall sound is good
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrMet, Great! Thank you for the 4-star review of your SRSXB23 speaker. We really love to hear you like the great sound quality. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. We value your opinion and we would like to apologize if the unit did not meet your expectations.
Lithium-ion battery life Approx. (please ensure a full charge)
12 hours: Volume level of the unit set to 34, the sound mode set to STAMINA.
10 hours: Volume level of the unit set to 31 and with the factory default settings (sound mode: EXTRA BASS).
3 hours: Volume level of the unit set to maximum and with the factory default settings (sound mode: EXTRA BASS).
As with any battery operated speaker, Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.
Thank you for sharing the feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on sale. Good price and has decent sound.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, That's great! We're pleased to hear that you like the overall sound quality of the XB23. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Better than the wonderboom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a wonderboom earlier in the year and it has already broken even though it claims it's water proof and rugged. Since we have purchased this Sony speaker I should have known better to have stick with a brand that has never failed me.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VisualAniki, we're glad to hear that you are happy with your purchase. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony! Erin
- Pros mentioned:Size
Rated 4 out of 5 stars
good speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker for a small trip like the beach or camping
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi motorola, Awesome! We're glad that you like the speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin
- Pros mentioned:Bass
Rated 4 out of 5 stars
Too much Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of Base cannot control it It works good
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dshane37042,
Thank you for sharing your experience with SRSXB23. We're glad that the Speaker works well. When you purchase the speaker, the EXTRA BASS mode is set and can be turned off on the unit. Please open this link below on how to can witch the sound effect and make it more enjoyable to listen:  https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800288.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Full name:
Best Buy Username:
Telephone Number:
Model Number:
Regards,
Kris
Rated 5 out of 5 stars
Still going strong!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my dad for Father's Day, he like listening to music when he's feeding his animals. He loves it and has taken some pretty good hits and is still going strong.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Livs,
You made the right choice! We're glad that your father is enjoying the sound quality and durability of the speaker. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. It receives the Wi-Fi from about 100'
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi john, Thank you for this amazing review! We're glad you love the waterproof design, sound quality, and portability of the unit. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Bluetooth speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! I was previously looking at different brand but because of shipping problems, the shelves were low in stock. I have purchased Sony products on the past and so glad I held out!
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyEars, You've made an excellent choice! We're glad you're enjoying your new Sony XB23 speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Excellent purchase experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always the service by your various associates has been superb! Thank you for a great purchase experience!!!! Semper Fi (Always Faithful) Marine Corps motto Retired GySgt of United States Marines
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeJ, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you're having an enjoyable listening experience with your new speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
customerhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I cant really give it a rate this as it was a birthday gift to my son who does not life with me. But he did tell me it works greatly. But I give full stars from what my son tells me about his speaker
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello satisfiedcustomer, You chose the best for your son. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for trusting Sony! -Vincent
Rated 5 out of 5 stars
Blue speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter, love the color of the speaker. only issue i have is that it isn’t that loud. Expected for it being a name brand and price would’ve been louder. But i guess it does the job.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tirado13,
Perfect! This is a great gift and we're glad you like the color of your Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Sony takes into consideration all feedbacks as it helps to improve the quality of our product and services. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
A Perfect Christmas Gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony-SRS-XB23 Portable Bluetooth Speaker is OUTSTANDING!!! The quality and the sound of the speaker are powerful!!! This was a great gift for my mom. SHE LOVES IT!!!
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hotshot,
Wow! It is really nice to hear you find our XB23 perfect as a gift for your mom! We are also delighted you are satisfied with its exceptional sound quality and your mom loves it so much!
The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
A value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently I was not the only one Last minute Christmas shopping’s Best Buy, the place was packed! With only three speakers in stock, i crossed my fingers and hoped for the best! The speaker was better than I had expected at at a great price! The only con is the lengthy charge time.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Felicia,
Thank you for the 4-star rating! Good to hear that you appreciate the nice sound quality of this XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. We are glad that you like the features as well as its ease of use and sound quality. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We value you input regarding the charging time and appreciate the feedback. When the recommended USB AC adaptor capable of delivering an output current of 1.5 A is connected, charging completes in about 4 hours* and the CHARGE indicator turns off.
*Time that is required to charge the empty built-in battery to its full capacity when the speaker turns off.
For more details, refer to the link below.
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800281.html
Thanks for choosing Sony!
Regards,
Jess
Rated 5 out of 5 stars
Awesome Sony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker the app is very helpful great build quality the only thing that kind of sucks it doesn’t have a 3.5 mm jack but it’s OK everything is wireless nowadays anyway
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miggs83, We're extremely pleased to hear you're happy and satisfied with the features, incredible sound quality, and overall build quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for sharing this awesome feedback! -Jess
Rated 5 out of 5 stars
Cool buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So base on this sony is amazing congrats to the next person who purchases this really cool great portable lightweight speaker said all i need to say
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucas999, Thank you for the awesome review! The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $70 speaker you get what you paid for. When I first time used it the speaker was definitely loud. However it just didn’t sound that good. I thought it was going to sound good because it’s Sony brand but it just wasn’t there. I would definitely find a better speaker.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MyReview,
Perfect! We're glad that your investment is worth it. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Nice speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little speaker is pretty loud for what it is. We were skeptical at the time of purchase but it has turned out to be a good purchase.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamerdad,
Thank you for the 5-star rating! We're glad you're impressed with the sound quality of the speaker for its size. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design.Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Bass, Battery life, Ease of use
Rated 3 out of 5 stars
Lots of bass, poor stereo separation and treble
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup: The speaker came with very little charged. With the short USB A to USB C cable it took about 3 hours to charge at 5V 2.5A. The Sony Music Center app recognized the speaker and allowed a minimal set of equalization options. The “ClearAudio+” setting was anything but clear sounding. I recommend turning off the “STAMINA” sound effect to allow the speaker to operate with a more balanced sound signature. The app cannot be installed on Android-based digital audio players (DAP) unless they are capable of supporting a fully functional “Google Play Store”. As a consequence, the app is limited to functioning on Apple or Android mobile phones. The speaker does seem to remember settings when switching from an app-enabled device to another Bluetooth source. The speaker can actually be connected to two devices at once. I was using my Bluetooth DAP as a music source, connected with my iPhone at the same time, and was able control the equalization from my phone while listening to music from my DAP. This allowed me to control the speaker function from an iPhone running AAC codec (250kbps) while listening music over LDAC in quality priority (990kbps). I do not know if the same is true for an Android phone and DAP both running the LDAC codec. Design: The speaker is intended to be used upright. This severely limits stereo presentation unless you have another compatible speaker (SRS-XB43, SRS-XB33, or second SRS-XB23). I do not have another compatible speaker and could not check synchronicity in this setup. In “stereo” mode on a single unit, the left channel appears to be at the end closest to the “Sony” logo. Placing the unit on its side provides only modest improvement in the stereo perception. The SRS-XB23 can operate over Bluetooth 5.0 using the SBC (Subband), AAC (Advanced Audio Coding), or LDAC codec. iPhones operate using AAC while most Android phones (and DAPs) are capable of using the LDAC codec. The speaker does not, according to the product literature, support the aptX or aptX HD codec. The unit is compatible with the A2DP (advanced audio distribution), AVRCP (audio video remote control), HSP (headset), and HFP (hands-free) Bluetooth profiles. The SRS-XB23 has a unique non-circular (“X-Balanced”) speaker design allowing for a larger low-frequency diaphragm relative to the high-frequency (circular) diaphragm. The result is the capacity for more bass (if you like that sort of thing). In order to support “rear ported” bass (and to preserve its “Waterproof, Rustproof, Dustproof” characteristics), each end of the unit has a passive, flexible diaphragm. The unit features three cutouts that allow the right/bottom passive diaphragm to function while in the upright position. The speaker is designed to fit easily into a cup-holder. The impact of the cup-holder on passive bass performance will, of course, depend on the design of your cup-holder. Controls on the “rear” of the speaker are simple to understand and use. There is a power button, a Bluetooth button, a play/pause button, volume +/- buttons, a battery button, a “party” button, and a stereo pair button. The battery button will announce the batter level. The party button will, according to the promotional literature, enable synchronization of up to 100 additional (compatible) speakers. The stereo pair button will synchronize with one additional compatible speaker for left/right stereo separation. Sound: The SRS-XB23 can generate a lot of volume. The volume control on the speaker works in tandem with a phone when connected using the app. In my tests streaming music from my DAP, the speaker volume and DAP volume are not synched and worked independently and did not alter the phone volume (through the app) when the speaker was connected to both. Bass is very forward with “STAMINA” bass boost or “ClearAudio+” in the app. Treble suffers significantly in the process. If you like jazz or orchestral music, you will want to turn these features off. Mids suffer to some extent as well. The 3-band equalizer on the app allows you to adjust bass, mids, and treble independently +/- 10 dB. This can overcome a lot of problems (at least IMHO) with the default sound profile in the app. While the unit is round, the output is directional and in line with the Sony logo. Phone: This SRS-XB23 has a built-in microphone and doubles as a speaker phone. Voices are clear and but the microphone works well (according to son on the other end of the phone). There was no apparent issue with feedback during our brief call. Battery: The SRS-XB23 has a very capable battery. The advertised battery life is 12h without the extra bass feature enabled and 10h with extra bass. The battery is charged via a USB A to USB C cable. Charging time will depend on the amperage of the device. Sony recommends using a 1.5 A power source when charging the battery or when powering the unit during use. I use a 2.5 A source for short periods of time (e.g. 3 hours) with no problems. Battery life is fine for my needs, but I have not taken it on a weekend camp-out. Overall: This is a rugged and capable speaker. The default sound signature is heavily weighted toward the bass, but equalization with the app helps if needed to suit your taste. When on its side, stereo separation is poor. When used upright (as designed), a second unit is required to get true 2.0 portable stereo. I would only recommend the SRS-XB23 in pairs (each sold separately).
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SonyCameraGuy, We appreciate your detailed review! Thank you for purchasing and choosing the SRSXB23. We're glad to hear you appreciate the powerful sound this speaker delivers, long-lasting battery life, waterproof, dustproof, and shockproof design of the unit.
We appreciate your feedback about the poor stereo separation and treble of the unit. The XB23 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the XB23 also gets very loud for its size and audio precision.
We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB23 and maximize the volume to your liking. There is even an EQ.
Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).
Then Increase the volume level of the wireless speaker and source devices.
You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If none of these things help, please contact Sony support at [email protected]. We are here to help.
Regards,
-Sam
Rated 5 out of 5 stars
Creepers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys send me an email everytime I use my speaker. Its creepy. It works great but please disable whatever tracker you have put in it. Its freaking me out.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scared, we're glad you like our product. We're sorry to hear that you have an issue with receiving emails.. You can contact your dealer if you want to opt-out of receiving emails from them.
The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for your purchase and for choosing Sony! ~Earl
Rated 5 out of 5 stars
Easy connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My priority was to find a speaker with easy Bluetooth hook-up and strong connectivity. This speaker hits that priority spot on!
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonybtooth, You've made an excellent choice! We're glad you like the easy Bluetooth pairing and strong connectivity of your new Sony XB23 speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam





