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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,763 reviews
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very god quality with a great price I’m definitely loving this item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ksimp, Thank you for the awesome feedback! We're glad you're enjoying overall performance of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. -Carl Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for my lil brother as birthday gift and it was a great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wemmy, thank you for purchasing our product. We hope your brother likes it. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to my son in law. He loves it. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneC, That's awesome! We're very happy to hear that these speakers were a great gift for your son in law. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great sound,good quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my music while working outdoors and/or relaxing. Great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papa, Thank you so much for the great review of your XB23! It is so good to know that you love this speaker! Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it. She uses it daily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiaM,
      Awesome! This is a great gift and we're happy to know that your mom is enjoying her new headphones. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sound quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy associate reccomended this product. I am very satisfied .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cookie, we are glad that you are satisfied with your purchase! Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I use it for. And good for the beach

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timothy, Awesome! We're glad that the speaker works great. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item highly recommended great product and protection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiogio25, Awesome! we're thrilled to hear that you are enjoying your Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This. Is. A. Good. Product. Would. Recommend. To Anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcdef, That's awesome! Thank you for giving the XB23 a perfect rating! We really appreciate the recommendation. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality item. Will recommend to all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mpdjr1975, We are happy to hear about your experience with the unit and the service you received. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. It's nice to hear that you were assisted well by our local dealer. Thanks for choosing Sony! Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new speaker, I just wish it was white, but still love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samuray007,
      Thank you for such a great review. We're glad that you are enjoying your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Buy when in special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it got in special for a gift. Quality is great but needs improvement on volume.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaC90, We appreciate your time in sharing this honest review. We value your opinion and we would like to apologize if the unit did not meet your expectations. Glad to know that you appreciate the quality of the XB23. To get the most out of the volume, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. You may also try the STEREO PAIR in which 2 SRS-XB23 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy a more powerful sound. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Sony SRS-XB23

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and portable. easy to connect. Sound is not as rich and vibrant as we hoped.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kenm,
      Thank you for sharing your experience with the XB23. While we are glad that you like the portability and easy connection of the Bluetooth Speaker, we regret that we were not able to meet your expectations with the sound. If you haven't yet, please update the software as it helps to improve the overall performance of the speaker. As far as your experience with sound quality, you may change the control sound settings with the Sony Music Center app for best sound quality that suits your preferences.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:

      We appreciate you and thanks again for shopping Sony!

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Son loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Super speaker at a great price. Son loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinkpicket, Wow! You definitely made the right choice with this speaker! We're glad this speaker were a great gift for your son. Good to know that he's happy and enjoying the sound quality and overall performance of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She is very pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nophoto,
      Perfect! This is a great gift and we're glad your daughter is pleased with her new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth speaker is Everything I need it to be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonySpeaker, That's fantastic! We're really happy to hear you love everything of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing is only had one left. Can't beat the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Okay, Excellent! We're really happy to hear you love everything—especially the incredible sound quality of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony bluetooth Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but the charge doesn't hold as great as I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acarranza91,

      Thank you for sharing your feedback with the SRS-XB23 Bluetooth Speaker. We regret to hear that the battery life did not meet your expectation. We'd like to help troubleshoot and make this a better experience for you. Please make sure that the speaker has been charged sufficiently. Use the supplied USB Type-C® cable to the DC IN 5V port on the speaker and the other end to a USB AC adaptor on AC outlet. The built-in battery life actual performance time may vary from the time due to the volume, songs played, surrounding temperature, and usage conditions. You may open this link below with information about Built-in battery life of the Bluetooth Speaker:
      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800281.html
      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker!! It’s a great quality speaker with great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raysspeaker, Great! We are glad to hear that you are enjoying your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Daughters gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. She uses it everyday & night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PegD, We're truly happy to hear your daughter loves her new SRS-XB23 speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US