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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5819 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use of this 4K Ultra HD Blu-ray player. Many appreciate its compact size, the Dolby Vision support, and the affordable price. Positive feedback also highlights the player's streaming capabilities and overall performance. However, some users have reported issues with the remote control and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 5,819 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every thing that I have flawlessly. The images show up great on my 80 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the unit shuts off after pausing for a while and it won't resume where I left off. I can't​ find an option to tell it to do so. BOOO!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this player. It works well with the new Sony 4K tv we got. My husband only buys Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu-ray/dvd players. So far it’s flawless and great quality! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my entertainment collection. Able to stream Netflix as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Quality & Great Best Buy Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summary sums it up. The quality and price were hard to beat especially on a Black Friday deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. my daughter was able to connect it up to the system with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    New dvd player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes alot when we are using it. It is easy to use and good picture but like I said freezes alot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchased to update old technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with new SMART TV and is a great addition to our video and audio experience

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome with no issues....? Just buy it you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was I was looking for since I bought my television with a 4K screen looks so much better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4K movies and the picture is amaszing With my Bose sound bar and sub woofer sounds like your there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent vcr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on playbacks is great. Easy to operate. The setup was very easy and so was the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with Sony 900x and Bose 900 system creates for a movie experience that is hard to walk away from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear picture, i could not wait for it to be on sale i just had to have it .

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 4K blu ray player to play 4K movies. Brings excellent 4K graphics on tv. Easy selections on remote control and on tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great resonance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dvds are clearer and brighter than on other DVD’s players. Also easy to operate and a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's wonderful; it solved a tech problem. I love i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Philips 50" UHD 4k smart TV, I thought that I would be able to enjoy streaming through my Denon audio system (also from Best Buy). Nope. The Philips had no method of downloading any new apps other than ones with which it arrived. The Sony handles streaming from my 80mbs wifi with aplomb and high quality. I can connect to anything on my PC or mobile devices to stream. And yes, it plays wonderfully with BluRay and DVDs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k picture is very clear and detailed! This even enhances a regular blue-ray video!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    4k is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leary of going 4k...but purchasing this player changed my mind,great price .

    I would recommend this to a friend