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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,131 reviews
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player. Easy set up. Price was good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice DVD/Blue Ray/4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works well with the TV purchased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works!! Replacing dead DVD player. Good quality and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great!!! Better than my Samsung 4 k Blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great player

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well with my Sony 85 inch 4K. Vivid picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for the SACD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal considering it gives 4K & SACD. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture prefect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and fantastic. 4k player easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player and great value. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive picture clarity. Audio is extraordinary.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worse BD/DVD player i have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 10-year-old samsung that was freezing at times while streaming. thought a new one with an updated processor might be better. well, this one doesnt freeze, it hardly does anything. it played amazon prime one night then the next would not fire up. once started, it defaults to netflix and nothing will stop it. try to go to home screen and nothing. none of the buttons do anything. shut it off, reboot, and still nothing. will not play thumb drives as it will not even show them as there is no home screen. I have a cheap 60-dollar unit I hooked up and it does exactly what it is supposed to, unlike the 229 dollar one. I had bought 2 of these, 1 for the main media room and 1 for the bedroom and will be returning both.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM, we're sorry to hear that you have an issue with your Sony unit. Please make sure that your Blu-ray player has the latest firmware installed. Firmware updates can improve the functionality and fix performance issues. You can download the latest firmware from the Sony support page:

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x800m2/software/00266603

      Please reset the unit to factory default by following this link. (Refer to page 27):

      https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Easy setup. Enjoyed DVD in no time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Very easy plug and play setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blu0ray player. Works great with my Sony tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing an earlier model that died

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Blu-ray player to replace an earlier model of the same player that died after 3 years. I sure hope this one lasts longer. The on-screen interface is more streamlined with this model and all operations seem smoother. The image quality of both my Blu-ray's and 4K Blu-rays is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Love that it plays my old DSD audio discs, SACD/DVD-Audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent player love it very easy to use with todays technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and easy to operate. A recommended buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 4K player, great sound and stunning picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture you get out of this player is unreal. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good review, a little expensive but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth function, good resolution, easy setup, I would buy another

    I would recommend this to a friend
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