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Customer Ratings & Reviews

$598.00

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,138 reviews
  • Rated 3 out of 5 stars

    Anyone else experiencing issues with the sound?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This player works fine except for the sound. On many occasions, the sound will cut off and on and it’ll continue to do it until I turn it off and turn it back on. Sometimes I have to turn it off and on several times for the glitch to go away. Is anyone else experiencing this problem? I just recently updated the software, hoping that would make it go away, but it is still dit. It’s very annoying, especially when I do have to turn it off several times to get it to stop. 

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice try.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, in spite of all its other great features, it would not read most of my movies via USB thumb drive. Also the front USB interface plastic tab was poorly designed and flimsy. I could imagine it breaking off before too long with repeated use. I am assuming the issue had to do with its codecs list installed in the software. I ended up buying an LG 4K Ultra HD Blu-ray model that encountered none of these problem issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu-ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using my Xbox as a dvd player but this certainly was a BIG upgrade. Love my standard, Blu-ray & 4k movies. Also great with my music cds..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality 4k bluray player. Load times aren't terribly long. Haven't had any playback or audio issues. Not a ton of apps, but that's not why I bought this in the first place. HD and SD upscaling quality is very good, esp on older SD shows and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sony 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K player available. Excellent performance and quiet operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use DVD, Blu rey, CD and they all work nicely. The only problem I have so far is it is not very intuitive, not very user friendly. I guess I just to have read the manual as I still haven't done so. I kind except it should be easy to operate, but tend to screw up sometimes but pushing the wrong button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I am pleased that I made this purchase, very happy with this. High speed, easy to connect blue tooth. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Sony PS3 which stopped working. I'm not a gamer so I only needed the ability to play movies. This was so easy to set up and the quality of playback is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and simple to use DVD Player and I love that I can play regular DVDs and Blu-Ray on one piece of equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line Sony all the way!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the $60.00 variety players before. You get what you pay for as they do not last or perform well. The UBP-X800 is a quality device, performing like a champ no matter what we play in it or through it. Highly recommend this quality player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k blue ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings out all the features my 4k blu rays and brings my standard blue rays much closer to the quality of a 4k disk than i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Excellence again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Dvd/Bluray players go this one rates hi on my list. It loads faster than my previous models and I can use the remote from my 4k Sony Tv. It is also able to stream Netflix and video from my dlna equipped server. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does not get better than this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT 4K blu-ray player from Sony. you can connect it by WIFI OR direct LAN. Netflix and Youtube streaming is already loaded on the device...... best feature is upscaling HD DVDS and Blu-Rays to 4K... you will not regret this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every disc I have with no problems and it has the fastest start up I've ever seen. But the real reason I bought this unit is because it's a full size deck with some weight to it and it plays a majority of my downloaded movie files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Blu-Ray 4K Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, this one holds up better than the UBP-X800 that I've had for 4 years and which died from a software update despite being used maybe 5X in that time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Blue Ray Ultra is an Excellent DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ultra Blue Ray Player + Streamer is an excellent machine. Haven't had time to check out all the various DVD formats that this player will hand, but it starts at the top of the visual quality as well as providing excellent streaming interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 months and no problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 6 months now. I haven't had any trouble with this. 4K DVD load quickly. No skipping or other problem. Highly recomment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks now and am very happy with the performance. Almost zero wait time to get on Prime or Netflix and works well. Haven't had to re-enter the wifi code. Haven't yet played any discs so I can't comment on how these work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is my brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to COVID quarantine, I felt compelled to upgrade my tv and surround sound experience. Money well spent! This kind bar works great and the app is easy to use to change sound equalizer settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K BlueRay player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alot of money invested in my home theater and I couldn't rely on any BlueRay player that wasn't less than stellar. This one fits the bill and it does a great job at everything I need it to.. and more. The built in apps are great as well.

    I would recommend this to a friend