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Customer Ratings & Reviews

$598.00

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,138 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu Ray is a good medium if you still have any discs, but streaming no seems to come in higher resolution. Also, there is no way to use this player to stream DSD digital audio of an SACD to a DAC, so pretty useless from that perspective. Eh. OK but not great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for your honest review. We are glad to hear that you are happy with the overall performance of your UBPX800M2. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    So far working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working pretty good one of the things I need it for was the internatonal playing features to play other foreign country DVDS, It was not too hard to set Up, Even though I don't have Internet for some features it carries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-format player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will play DVDs as well. Will play some scratched or damaged DVDs that I couldn't get to play on other machines. Surprised me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Freezes up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit freezes during playback on brand new disks. Good picture and sound when it works. Upscales bluray disks nicely. Had to return due to freezing up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy,

      We're really sorry to hear that the Blu-Ray player hasn’t performed as expected. We regret that your experience wasn’t what you expected and that you had to return the unit. Your feedback helps us improve.

      Sincerely,
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Prefer Panasonic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp picture and realistic. However, I preferred the warmer and more vibrant colors on the Panasonic DP-UB420-K, to pair with my Samsung QLED. Ended up keeping the Panasonic and returning this Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 4k!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect purchase with our new TV. The unit is small, and hooked right up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Blu-ray player for the money. It’s little so it fits anywhere and it plays everything perfect. I’ve had this for a year in the bedroom and haven’t had any problems. That’s why we buy Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reads all DVDs and Blurays I have tried. Starts quickly. Weighs more than other Bluray players, hopefully indicating a heavier chassis for increased stability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony BluRay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find a better BluRay player than this one. I purchased THREE of them. For me, they have it all. You really do not need a compact disc player as this is ultra fine. Go get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - period!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! A perfect pairing for the Bravia TV. My wife and I get nothing done now that this is in our house.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Frozen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can deal wit freezing and having to unplug every other day it is great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from UBX700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the upgrade. Much more solid case. Better presentation of older discs. Plays some older DVDs that UBX700 had problems playing. Definitely recommend this unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really nice blu ray player!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice blu ray player knida freezes up on you sometimes but all n all a really beautiful blu ray player. Don’t understand why they jacked the price up $30 really messed up!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    latest software but still does 3d for a lo price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's an excellent UHD for the price point and as I'm trying to keep my 3d for as long as possible and Samsung has dropped the ball I'm not sure what else I'd purchase instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and then had a older Panasonic that was on its last leg, liked the Sony so I bought another to replace the Panasonic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't played a 4K DVD with it as yet, it does a great job with Blu-Ray DVD's. Operation is easy, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jumping into 4K .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am staying with Sony , just had good luck so far , for this and waiting for new 55 incher 4K to come in . It has several streaming apps , so I can use them without needing to hook up laptop always .

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    Skipped and froze during first play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited to get this unit. Until the first play of Avatar 2, when it became apparent that all the reviews were in fact true. Midway through the disc, it froze up and I needed to skip forward in the movie to get it to start back up. I ultimately returned for the Panasonic UB820. Just sucks that my entire system won't be matching Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming 4k blu-ray player!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has the added benefit of providing streaming capability for those who do not have a smart TV or any other way to access streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Purchased open box with discount. Arrived in new condition. Works perfectly. Fast shipping.

    I would recommend this to a friend