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Customer Ratings & Reviews

$349.00
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Comp. Value: $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,131 reviews
  • Rated 5 out of 5 stars

    Great Blueray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research and this one was right for me. Had purchased Sony products in the pass and have been happy with previous products. Easy to set up - just plug in and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony DVD player is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a DVD player and the Sony was the best that Bestbuy had to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Depending on the DVD it doesn't always remember where it left off after powering it off and on again with the same DVD in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays the blu-ray and other DVD formats well. Easier to operate with the remote, buttons are hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater room addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome with my 85” Sony TV. I know streaming is all the rage but I own 500 movies so why not have the best quality player?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable & Right for the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need the best at an affordable price point this is it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear with no glitches.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony used to be tops. Everything I had was a Sony. Then they went from Japan to China and the quality suffered. But it seems China is learning how to improve the quality, so this was a good quality purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu-ray player and app selection works very well with 4k Blu-rays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need 4K!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can see the difference Ultra HD makes while watching movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First blue ray. Only had dvd before. Old unit was dvd/VHS recorder player. Dvd player portion failed. This is great but prices sure have gone up over the years. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great disc player! Streaming functions work smoothly with a good user interface. Fast and responsive with disc loading. Glad I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything full price at best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Went on sale 30 days later and Bet buy wouldn't honor the new price. Sony is great but I'll but somewhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was hoping for a bit more of an upgrade on m2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from earlier x800. You lose a few features but gain dolby vision but its the exact same remote, case and design. You could probably score an x800 for about $80 used if you dont care about DV, those players did still support hdr tho. The european versions of this player also do all region and convert PAL to NTSC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Dolby support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with good looking but it doesn’t support Dolby vision contents

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best and I highly recommend this Sony DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our Sony DVD player. Easy to hook up and begin playing DVDs. Excellent and slim design fits perfect under our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great CD Player and media player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best CD and media players I have ever had. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid budget 4k player. Knocking one star because manually switching Dolby Vision is annoying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A big disappointment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the reviews I read of this were glowing, but my experience with it hasn't been good. Blu-rays look and sound mostly excellent, and DVD sound is very good as well, but the upscaling of DVD picture is so bad that you'll be considering trading all of your DVDs up to Blu-ray or digital, pretty much instantly. Characters and scenery break up outside of close-up shots, and the close-ups are very harsh and strange-looking. I also get a weird shimmy in some images, sometimes a blurry swath across the screen -- and so on. Blu-rays look just as good on my old PS3, and DVDs are much better, so I'm wondering why I even bothered. There must be a TV this machine works well with, but it's not mine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great, when it doesn't freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Sony products, but this one is frustrating. It will randomly freeze up in the middle of a movie and I will have to unplug it from the wall and re-set it to continue. This unit is replacing the UBP-800 that I have that was doing the same thing. Curious why this wasn't fixed in the new model. However, when it works, it is great. If this issue gets resolved with an update, I will move this to 5 stars if possible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System wasn’t set up and plug and play. Front speakers hang easy.

    I would recommend this to a friend
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