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Customer Ratings & Reviews

$598.00

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,138 reviews
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Depending on the DVD it doesn't always remember where it left off after powering it off and on again with the same DVD in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu-ray DVD/SACD Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent all around blu-ray dvd, cdR and SACD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything full price at best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Went on sale 30 days later and Bet buy wouldn't honor the new price. Sony is great but I'll but somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays the blu-ray and other DVD formats well. Easier to operate with the remote, buttons are hard to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High end 4K player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit though it sticks on some scenes with lots of moving action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony DVD - Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my HT. Rocks. 3D excellent. Paired with a Denon 760 and atmos setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great disc player! Streaming functions work smoothly with a good user interface. Fast and responsive with disc loading. Glad I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bluray player for 4k and it has a very fast load disk speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and I highly recommend this Sony DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our Sony DVD player. Easy to hook up and begin playing DVDs. Excellent and slim design fits perfect under our new TV.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great, when it doesn't freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Sony products, but this one is frustrating. It will randomly freeze up in the middle of a movie and I will have to unplug it from the wall and re-set it to continue. This unit is replacing the UBP-800 that I have that was doing the same thing. Curious why this wasn't fixed in the new model. However, when it works, it is great. If this issue gets resolved with an update, I will move this to 5 stars if possible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but highly overpriced. Especially nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was outstanding and was very knowledgable on all of the different Blu-Ray Players and other great information on connections to our home entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Was hoping for a bit more of an upgrade on m2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from earlier x800. You lose a few features but gain dolby vision but its the exact same remote, case and design. You could probably score an x800 for about $80 used if you dont care about DV, those players did still support hdr tho. The european versions of this player also do all region and convert PAL to NTSC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD Player But Wrong One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked for a anywhere DVD Player and the salesman sold us this modal, We found out that it could not play DVDs from the UK But we decided to keep it anyway and it works Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K Blu-ray player. Had some of the best reviews so I decided to give it a shot. Very impressed so far! I’m happy I went with this player.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Good but....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but many times I try to load a disc, I have to remove power to reset it as it locks up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You need 4K!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can see the difference Ultra HD makes while watching movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony is love, sony is life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony knocks it out the park once again, plays my movies perfectly (but might as well get the updated model with dobly vision support) - bobby

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 3 out of 5 stars

    missing Vudu App

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new streaming device. I mostly use Vudu, and it's not available, and wasn't able to add it, thus for this one reason it was returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to samsung products, so this took some getting used to. There's a few things I'm not happy about, function-wise, but that's usually the way it goes.

    I would recommend this to a friend