Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$328.00
Save $51
The comparable value is $379.00

Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,132 reviews
  • Rated 5 out of 5 stars

    Great Blu-ray for your home theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 4k Blu-ray player for my den and this player checked all the boxes for my specific needs. I was debating between the excellent X700 and this current model but finally decided to get the more recent model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are fantastic because they interface so well with other Sony products. When you turn on the Blu-ray player the TV turns on to the correct input!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big player, sure, but it looks right in my stack. The 4k quality is great, and the DVD upconvert is top notch.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Great opening price point.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually needs front display. Firmware updates also needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy online ordering and speedy delivery—win win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering my Blu-Ray/DVD on the Best Buy website was super easy! Done! The order was processed quickly and really, it was delivered in about 2 days...it would have taken me longer to trudge out to the store and buy one. Thanks for the great service Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Seems to work fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup; fired right up, and seems to work just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player with a couple software issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player, just wish it showed the song name and artist and album when playing an Audio CD, and it would be great if it automatically detected Dolby Vision compatible discs instead of me having to look on the packaging of the disc and then go to the player's settings and manually turn it on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Hometheather ever….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the name that goes with the smart and professional staff members that guided me to purchase a home theater surround system that AMC has lost a movie watcher. My system gives me the pleasure of having my own theater. Thank you guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems pretty standard...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Blu-Ray player, seems to work very well and not had any issues to date. It does play DVD's, notice that some do not. To be exact, I put in Antz, the movie, and it worked. Not sure about the apps on here, as the TV we bought has them and use those there. So, can't help you on this review if you want know about the apps, sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays 3D

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure it played 3 d videos and it does. I have all Sony so everything pairs up. I now can take advantage of sound too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son-in-Law very impressed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for old video player. My super movie buff SIL likes it a lot and enjoys all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 Blu-Ray Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is loaded with features. I haven't had time to use them all just yet; primarily because I was asked to do this review too soon after the purchase. Being that it is a Sony product, I don't anticipate any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything I put in it. 4K blu ray and recorded dad's. Perfect accessory to my home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movies that we watched on the dvr looked very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware of open box units

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten the unit installed yet, but would challenge the ”excellent” condition. It states that there are no scuffs or marks, but my unit has a broken front plate and the side is loose. The remote was included, but it was not in a box (no big deal).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k Blu-ray Player

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player, especially if you can catch it on sale. I bought the previous model a couple years back and liked it so much, I bought this newer model to replace a PS3 in another room that stopped playing blu-rays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, Easy to Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older Blu-Ray player with this 4K Hi-Res player. We have been using it for DVD, Blu-Ray, and some 4K movies we have. We really like the fast open feature for the Disk Drive! This new player was easy to install and so far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Great 4k player

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby vision and Dolby atmos together in my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello,Nobleone!

      We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!

      ~Zac Sony_US

  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Not For Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second one and they all eventually just freeze for no reason. I had to unplug it and plug it back in to use again. I'm sure I'm in the minority here, but I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every DVD in my collection as well as my old CDs. Loads much faster than my old Sony blu-ray. Definitely recommend.

    I would recommend this to a friend