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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3125 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,125 reviews
  • Rated 5 out of 5 stars

    High End DVD and Streaming Pleasure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high end DVD viewing experience is easy with this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD Player But Wrong One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked for a anywhere DVD Player and the salesman sold us this modal, We found out that it could not play DVDs from the UK But we decided to keep it anyway and it works Great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but issues with this blu ray player. I am currently on my 4th one. Sony has missed the mark horribly on this player. I would not recommend

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello metalfiend84,

      Thank you for considering Sony products.

      We appreciate you taking the time to share your feedback about your experience with the Sony UBP-X800M2 Blu-ray player. We sincerely apologize for the challenges you've faced with the product and for the inconvenience of having to replace it multiple times.

      To help us understand and resolve the issue with your Blu-ray player, please email us at socialsupport@am.sony.com with the following information:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thanks for your patience; we look forward to helping you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    outstanding blue ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best mid range blu ray player. the only problem i hate is the HDR manual turn on off function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony is love, sony is life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony knocks it out the park once again, plays my movies perfectly (but might as well get the updated model with dobly vision support) - bobby

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to samsung products, so this took some getting used to. There's a few things I'm not happy about, function-wise, but that's usually the way it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K Blu-ray player. Had some of the best reviews so I decided to give it a shot. Very impressed so far! I’m happy I went with this player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but many times I try to load a disc, I have to remove power to reset it as it locks up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works great and produces very good colors. The only down side is having to manually switch DOLBY VISION support on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was outstanding and was very knowledgable on all of the different Blu-Ray Players and other great information on connections to our home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice. Works great with my Samsung tv and sound bar. Great synchronization with my cable app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k bluray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. PRRRFET. It’s great for watching spooky movies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    missing Vudu App

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new streaming device. I mostly use Vudu, and it's not available, and wasn't able to add it, thus for this one reason it was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sony 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it!!!! it DOES work better then the model below it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can play any format on this player. The remote is comfortable in the hand too, not too small or bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong with Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player and the 2nd one I have bought. It covers all y needs watching DVD's, streaming Netflix and Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k uhd player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sales person was very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezes on 4k Discs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony plays Blu-ray discs really well, but without fail, freezes on all 4K discs I played. It was easy to set up and use, but ultimately had to exchange it for the Panasonic UB-820-K.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good BluRay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First BluRay that doesn't crash the connection between my Sony TV and Marantz sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to my UBP X800 which decided to just stop working one day. MUCH faster load cycle. Very responsive. Wish the remote was back-lit.

    I would recommend this to a friend