Customer Ratings & Reviews

Sony - UBP-X800M2 surpassed our expectations, completing our audio video entertainment center. It was easy to setup and everyone could learn how to use it.

I love Sony products. This one has met my high expectations. Works well with my home entertainment system.

Has great picture quality for a budget player! Dolby Vision is phenomenal! The biggest problem I have is that I can only play one 4K movie a day basically. The player gets over heated after 1 movie. When you finish a 4K movie and start another, the second film will only get about an hour in before the player gets too hot and stops playing. This is my second player and it does the same as the last one.

One of the nicest and easiest 4K players to navigate around. Tons of onboard features and 4K movies load up fast.

I have no need to utilize the streaming functions. The video playback is excellent, far superior to its predecessor which was a standard HD player. The picture and sound are significantly better in all aspects than any streaming service I use.

produces great picture quality and easy to use the remote

Great DVD Player for those of us who still use them. I wanted to watch some movies not available on streaming services and some series that now cost money to stream. I got an LG to match my TV. It worked for 2 sessions and DIED! I took it back to BB. Even though I was outside the return period, they were nice enough to allow me to swap it for another model. I got Sony and have been happy ever since. This model works like a charm. Great picture and Sound. Could not be happier with the unit or the store.

I enjoyed this player at first. Great picture quality and user interface. But I quickly noticed that my audio was analog into my preamp. Apparently the auto handshake for Dolby Atmos, which I don't have, defaulted to using the player's decoder for Dolby TrueHD and DTS-HD. Now, which do I want decoding: my very expensive preamp or my $400 Blu-ray player? The only setting for the audio stream is auto or off (analog). You CANNOT set it to bitstream only (a very common feature on even first-gen Blu-ray players). So I returned this unit and got the Panasonic DP-UB820P and I can select bitstream-only independently for Dolby TrueHD and DTS-HD! tl;dr Returned as I could not force unit to bitstream only for audio. Irrelevant if you have Atmos.

I was amazed to see an old standard DVD coming up as 4K and 60 Hz on my 77" TV. This is by far my best Blu-Ray player.

This is a great UHD Blu ray player. This was an upgrade for me from a player that didn’t support Dolby vision. The audio is great as well as up converting 1080 blu ray videos.

This player is deeper and heavier than my previous Sony Blu-ray player. I assume that is for the additional electronics need to be a multi-format player. That is the reason I purchased it, so I could play Dolby Atmos discs, as well as SACD and DVD-Audio. So far, it has handled the multiple formats well. I intend to use for both music and video.

We recently remodeled our living room and needed a new CD player. The Sony Blu Ray player is thin and fits perfectly in our media center. It is easy to use and provides quality sound.

Love it! I have two! I needed to replace a Samsung player that had stopped playing some disks for no reason. Don't get me wrong, I have 2 Samsung TVs and a Samsung phone. But, when I needed a new blu-ray player I hit "buy it again." I even managed to get a great open box deal shipped to me. It was packed very well and the box on the inside had all the accessories still sealed in original plastic! It's simple to set up, very user friendly, and the picture and sound are fantastic! It's not cheap but doesn't feel cheap and it didn't cost an arm and a leg either... go for it.

bought because it will play anything I can think of dvd audio,sacd,bluray ,4k,cd,etc... no 8k though. picture and sound are awesome. good price for some thing that does so much. standard dimensions so it stacks and looks good in rack or stand

The gentleman who assisted me rates a five star rating because because he was that good in his career thus far. He demonstrated confidence but not arrogance a combination not often experienced by the consumer. We have lived in Orlando since 1987 and our purchases from BestBuy are significant. When we took a look at some HDMI cables, we shared what we were doing, a switch box with 4 HDMI connections. When I asked about a cat cable, he immediately took me to the new cables that were much faster than I currently had. The gentleman was very comfortable, sincere, and genuine in his whole demeaner

Very nice 4K streaming unit. Easy to hook up to TV easy to use. Gives great picture. Good value

I purchased this player to match it with my XBR-77A9G OLED TV. Great experience, fast loading time. Perfect picture, upscaling with some older DVDs very satisfactory.

Excellent. Very very very satisfied ! Easy to use, excellent picture and sound, real treat.

I had to replace my old 4K Blu-ray player that I’ve had for a long time that died on me. I’m glad I was able to purchase this dvd player, even though it was over $200, it was very worth it, i needed it and it’s compatible with my 4K Sony smart tv. The set up was easy and not bad. The 4K display is beautiful and amazing. My 4K Blu-ray dvd player works even today. I hope this DVD player lasts me a very long time.

Great player, clear, precise pictures upscales older DVD to near 4K