Customer Ratings & Reviews

Everything was fine until now it is starting to stutter when it plays. But the player is awesome, it may just need some help.

This is the second one I've purchased; and both are working perfectly. Highly recommend this model and Sony is very reliable. It works great with 4K, Blu-Ray, DVD, or CD.

Sony has excellent products and this new DVD player is no exception. Well built and easy to use.

This blue ray player operates quietly and it’s controls work quickly. It upscales blue ray discs and dvds, most blue ray players don’t upscale standard dvds. When I played a dvd or Netflix, the picture would have a blue tint (blue rays work perfectly) and with a few hours of trying I ended up having to change the video output to 1080p ( deep in the menu). For some reason that solved the problem.

This is the first bluray player I have ever had. It works good and the picture quality is amazing. The 4k looks great!!

Great 4 k player if your looking to upgrade your viewing pleasure. Also a good price for all the features it offers.

After purchasing a new 4K Dolby Vision Tv, I decided to get a 4K player, but I have a Oppo BDP 103 player and with my new TV, the picture looks awesome, so I am keeping the Oppo to watch regular Blu Rays, but unfortunately, I could not afford the Panasonic 820,this was one was on sale for $200.00, and after watching some 4K movies, I am very satisfied. the picture looks great. Only a minor inconvenience, you have to manually switch to Dolby Vision. It is built very solid, very quiet and load times are fast, a very solid player.

Seems to be a great player. I wish that manufacturers would give more audio options. Such as rca outputs. This item has 2 options hdmi with audio and digital optical. Luckily i can run the optical through a converter into my equalizer.

I like this product so much, i bought it twice. It is clean looking, it has no unnecessary features, good picture, it's worth the price.

As someone from Asia, I have always been a Sony brand loyalist, so when I decided to sell my Xbox One S and get a real 4K UHD blu-ray player, Sony was my first choice. At the time, I set my budget between $300 and $400, and wanted a player that can support Dolby Vision, which made this Sony player the only one in range. Well, let's talk about Dolby Vision. Yes, it does support it, BUT this player has yet to know how to turn it on automatically. For example, if you leave the Dolby Vision setting on, it will play SDR content in Dolby Vision whether you like it or not. Therefore, if you want to play a regular blu-ray disc, you will have to go back to the settings, and turn Dolby Vision off. Annoying, right? Within the first week of use, it showed another 2 weaknesses. I'm proud of my blu-ray collections, and I take good care of my discs, so I was initially shocked by the fact that quite a few of my 4K UHD blu-ray discs would skip or even freeze during playback; same thing happened today when I was playing the new 4K UHD release of Mulholland Drive by Criterion Collection! Then, I realized there wasn't anything wrong with the discs: the player simply has a hard time switching between information layers when reading a 4K UHD blu-ray disc, which normally has multiple layers. Granted, my Xbox One S used to have the same issue with some discs as well, but it happened way more frequently on this player, which ironically is after all a dedicated 4K UHD player. The last problem I have with this player should be a software problem, and could be the only problem that I may not be able to blame it on the player alone. My setup for the player is to have it connected to my Sony sound bar, and the sound bar is connected to the TV. I don't know how exactly to cause the issue to happen, but sometimes the player would just stop sending sound signal to the sound bar between playbacks of different discs. The only way to fix it so far is either for me to unplug everything for more than 10 minutes, and then put everything back together, or to connect the player to the TV directly, and depend on eArc to send the sound signal to the sound bar. (It almost seems like the issue is caused by miscommunications among softwares of the TV, the sound bar, and the player.) I didn't like the latter setup because my TV can't do eArc well enough, and I can hear dropouts here and there. Therefore, if you're a home theater enthusiast like me, then this player really isn't a great choice.

Well built player. Runs cool and quiet. Dual hdmi to connect to tv and audio system separately.

I love this 4K bluray player. I bought a 2nd one because one day these will be fazed out so had to have an extra because physical media is king while streaming is trash

Very user friendly and produces a superior sound and visual home theater experience!

This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%

Amazing with paired with a matching TV. Returned the Samsung products and was sold on this Blu-ray and got the Sony x950g. Best decision ever!

Bought it open box, It visibly looked new. Watching Blue Ray or 4K disks on a non 4k TV was noticeably better picture than watching Bluy ray on same TV. The blue tooth feature connected easily to my Bose solo speaker. Very happy with my purchase, now I just have to wait for the Sony TV i want to go on sell.

Full featured Blu Ray player with SACD. I use it to play 4K Blu Ray and also SACD (audio) discs.

I had the previous version, UBP-X700 and in my opinion it is better than than the X800M2. The 700 is narrower, lighter and roughly the same height and depth. The 700 has a customizable dashboard, meaning you choose the apps you want to see. It has 10 or more apps to choose from. The 800 feels like it would be superior in quality since its metal and heavy but I didn't notice any difference in the processing power. The 800 only comes with 3 apps and you can't add any more. If I am paying $300 (with service plan) for a Blu-ray player I want to have more than 3 apps. Any $30-$50 Blu-ray player can play discs, to me it felt like I was paying the other $250+ for 3 apps. I'm sure there were hardware upgrades but they weren't noticeable to me. I have returned the Blu-ray player and upgraded my TV. I had a 50" plasma (can't beat it for action/sports) but it had no smart capabilities. All the apps I needed were on the new tv (LG OLED65CXPUA - highly recommend it, if you are in need of a new one), I'll go buy a cheap Blu-ray player in case I ever want to watch something on Blu-ray/DVD.

I owned a 4K player before this one. It was also highly rated. This one is far better. The colors are rich and bright, there are far fewer motion artifacts when watching an upscaled movie. The sound is bright and clear. Separation of dialogue is better by far. I thought that had nothing to do with the player, I was wrong. I highly recommend this unit if you want top value in a mid-price range ultra Blu-ray player.

Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.