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Customer Ratings & Reviews

Your price for this item is $328.00

Customer reviews

Rating 4.6 out of 5 stars with 3124 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,124 reviews
  • Rated 5 out of 5 stars

    Replacement is better than Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a replacement for a previous Sony UBP-X800 DVD Player. This unit has a much easier functionality compared to the previous model. This model is ready to run a DVD as soon as it powers up. The previous model you had to wait for it to cycle through seeing if there was a DVD. The previous model died after 2 years. I purchased the 4 year buyer protection on this unit. Hopefully i will not need it, but if it dies it will be Best Buys problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced earlier model that refused remote commands. Easy setup and paring to universal remote. Great picture with ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Locks up about 15 minutes into the every movie.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good on this player but it locks up about 15 minutes into every movie, blue ray or 4K. The only way to get it back is to unplug it. I have the UBP-X800M also and it did the same thing but not as bad. Also no sound when trying to watch YouTube. I should have taken it back but I have had it for about two months and Best Buy may not take it back. I don’t know if Sony knows this is going on or if they care. Sony support is not that good when contacting them about other problems I’ve had.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, RainyDay!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k Ultra HD player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBP-X800M2 is just awesome! No more freezing problems like the cheaper models. I liked it so much that I had to buy my Mom one as well. All her movies now look even much better. This thing is heavy duty not feather weight like other cheap models. Works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4K player...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4K player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 4K movies but to streaming through adding additional apps other than the limited ones it already comes with, such a miss on this one because it is one of the few players with 2 HDMI outputs one for video and one for audio. Nice work around if you have an old receiver but a new tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality, Would be nice if the proper cables came with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM,

      Awesome! We're glad to hear that you like the picture quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, real easy to use. It mates flawlessly with 4K Sony TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good value but will freeze up if you don’t adjust the settings look it up on YouTube once you do that it works great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ultra Blu Ray Player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, excellent upscaling of blu ray disks. Solid build quality. Bought a second one because I like it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart blue ray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally purchased an LG OLEDTV and waiting to have it delivered and installed. The Sony 4K blue ray player is still in the box. I didn’t want to use it until I got a new tv. The other TV’s were not smart TVs. I could have used it since it is a smart 4K blue ray player but I didn’t. Can’t wait for my tv to be installed. Wish I didn’t have to wait until the second week in February to get it installed. I bought it a week ago. But I never had a bad Sony product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Ultra HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture, good sound and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super 4K DVD for the Monet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes all of our movies pop! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K player. 4K movies never looked so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ouick Draw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detailed display. Detailed Variety of video and audio settings Custom video settings are very detailed, but easy, an audiophiles dream. Picture quality is on par if not better than the belatted, but reference OPPO 203 which is really saying something. The Sony 800M2 is an excellent choice for any audiophile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new features, the slick design, and the easy set up, the picture quality is outstanding, Sony is the only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine came with more gadgets than I thought. It had very nice quality picture. Very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zipernek62,

      Very nice! We're glad to hear that you like the picture quality and ease of setup of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US