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Customer Ratings & Reviews

Your price for this item is $328.00

Customer reviews

Rating 4.6 out of 5 stars with 3124 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,124 reviews
  • Rated 5 out of 5 stars

    The best 4K UHD blu ray to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 4K UHD blu ray player to get! Has everything you could want! Has HDR & HDR 10 & Dolby vision & Dolby Atmos, has a amazing upscale to 4K setting! Set it to Auto 2 in 4K upscale, makes DVDs & regular blu rays look absolutely best they can & 4K discs are absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade to 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. The sound is awesome and the colors of videos is stellar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJPG,

      Thank you for the 5-star rating! We're glad to hear that you like the picture and sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great 4K Blu-ray

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this new 4K Blu-ray player to go with our Smart TV, and play the new Top Gun Maverick movie with the Bose system full blast. We like being able to play our prior 3K DVDs with the improved sound. This is a great player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K is okay with me !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an upgrade to my Sony Blu-Ray and this Sony UBP-X800M2 does the trick. I played a 4k Blu Ray disc and with the Sony sound system it was so enjoyable to watch and hear. So happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blue-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blue ray player. A little expensive but I'm sure it will be worth it over the life of the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! Makes what i watch a real treat. I only use the player so i cannot speak about the apps function/feature. Also i really like that I can use my LG remote on it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Blue ray? Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray experience is superior to streaming, especially the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serviceable,

      That's great! We're glad to hear that you like the sound quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp image, great quality, and many features. Easy to set up and connect to the wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality video and audio. Easy setup & use. Very functional remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K Player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, fast playing disc reader, and it even came with 2 additional free 4K movies in the newest Jumanji film and Spider-Man: Into the Spider-verse. The best Blu-ray player I have purchased to date, as 4K cannot be outmatched. The colors are vibrant and movies have never looked better. If you are in need of a 4K upgrade, this 4K Blu-ray player is one of the best I have bought, and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s The best and I have two one in the tv room and one In my room. The machine uploads dvd’s, blu-ray’s and is overall very clear and true 4k for viewing 4k movies. I added a Samsung 4k 85” tv for a True Movie Experience. You need to purchase this player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player handles just about any format imaginable. Forget the streaming function. Useless. They shouldn't offer it. Aside from that I love it. Bought Open Box so it was less than the 700. It arrived like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product highly recommended, buy and enjoy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Best,

      You made the right choice! We're thrilled that you like the performance of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Ultra Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does a great job when it works, it doesn't really work very good at least half the time. While I bought this to replace another Sony player that was having issues I only inherited more. Examples: -It will fault out during Prime viewing and/or other streaming content. The only fix is to shut it off and reboot the darn thing. -The remote won't work with my Sony receiver and vice versa, even though they are about the same age/series. So much for "universal" remote language. -The remote will turn on the old Sony DVD player and confuse my Sony receiver often making start ups and shut downs a lot of fun. The only reason I keep the DVD player hooked up is because the newer player doesn't always boot back up so if I want to finish watching something I have to use the older Sony player which has fewer glitches than the newer one. My previous Sony receiver lasted over 20 years and worked well. Given all the flaws and performance issues of the newer units I have to say I will never buy another Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for providing such detailed feedback regarding your experience with the UBP-X800M2 Blu-ray player. We understand how frustrating inconsistent performance can be, and we'd like to have the chance to assist you.

      Based on the issues you described, we can offer the following troubleshooting steps that often resolve performance and compatibility problems:

      To address the faults you encounter during streaming that require a reboot, we recommend two key steps to clear potential bugs:

      1. Update Software: Ensure the player is running the latest software by navigating to: Settings > Software Update > Update via Internet.

      2. Factory Data Reset: Performing a reset often resolves persistent glitches. Please go to: Settings > Resetting > Reset to Factory Default Settings > All settings > Start. After the reset, turn off the player for one minute, turn it back on, complete the initial setup, and then test streaming functionality.

      Regarding the challenge of controlling your Sony receiver with the player's remote (and vice-versa), this can often be fixed by enabling the HDMI control feature:

      On the player, activate CEC (Control for HDMI) by going to: Settings > System Settings > Control for HDMI > On.

      Please also ensure the CEC setting is enabled on your Sony receiver as well.

      Finally your observation that the new remote also controls your old Sony DVD player is correct. Since both units utilize the same type of infrared signal for commands, this simultaneous operation is a normal function and is not adjustable.

      If these steps do not fully resolve your issues or if you require direct assistance, please do not hesitate to contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great player, looks and sounds awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer a standalone player for movies vs. playing back on console. This player has great picutre and audio quality. Almost all HDR and audio formats are supported which is why I chose the Sony at this price point. The only downside is having to manually turn Dolby Vision on and off before starting a movie, you would think this should be auto detected. This is my only gripe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K Ultra Blu Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the last model I bought. Better features, doesn’t seem to freeze up nearly as much. I think so far it’s only frozen once and that was during powering it on, not while playing a disc. The first 4K ultra Blu Ray player I bought was the Sony XBP-U800 and it just freezes badly. This model is much better and reliable. I always buy Sony!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HEY SONY - SOFTWARE ISSUES!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound, and easy setup. I bought my first X800M2 in November 2023, and it died in about 2 weeks. Got a replacement, and it died in about 5 weeks. A neighbor's unit died in a couple of months. I'd heard that the 700s were solid machines, but Sony missed the boat here. We'll see how my new Panasonic works out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture love the smart tv function size. Of picture is the right size for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomasP, We're happy to hear that you are enjoying your Blu-Ray player. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great player with no issues so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many know this is a great player with great reviews and the only common issue I have heard of is freeze ups. I have owned this for about 1 month now and have used it a fair amount and have not run into any issues so far. I believe the build date on this unit is Aug 2019 so I would hope that Sony has fixed their notorious problem by then. Has been working flawlessly which is why I have given it 5 stars. Hopefully it stays that way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k dvd player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dvd player , support 4 k easy to use and nice picture quality .

    I would recommend this to a friend