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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,137 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wainted to upgrade my player and was looking for a 4K player. So happy I purchased this model. The picture is amazing...it's very fast in loading...and it's very quiet...which is wonderful when you're viewing something on lower volume and you don't have the noise of the player interferring. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the previous version of this player, due to it being in storage for over a year and apparently collecting too much dust to read some blurays. This player is fantastic...UHD/4K and sound are excellent, and reads the discs perfectly, with ultra-fast loading times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-UBP-X8002

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound system. It only lacks 2 speakers in the wireless rears vs the top of the line but you wouldn't know it. You won't regret your purchase if you buy this one!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many DVD players and this purchase was to be used with my new 4k Samsung OLED TV. I am impressed and satisfied, Sony has always had great products.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4K Player!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player, I love Sony Brand. Excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Nice picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound quality. Upscales movies not UHD.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jamie,

      We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!

      Regards,

      Zac
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the freedom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the freedom to play movies without having to find them streaming somewhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyH,

      Thank you for the 5-star rating! We're glad to hear that you love your new Sony Blu-ray player for your movie watching experience. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony 4k Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4k player. I like that it plays when you put a disc in and I know some reviewers said it freezes sometimes but I never had that issue which I had with some other brands.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony UBP800M2 4K Streaming Ultra HD Blu-ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K Ultra HD streaming Blu-ray player is a Good Buy. Outstanding player with many features and options and a good upgrade from the UBP700 I think it was called.Very pleased with the purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 3 out of 5 stars

    OUTPUTS?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in the outputs on this device. I realize modern tech is changing and becoming much more limited, however, this is supposed to be a great AUDIO deck in addition to being a great video deck. It certainly wasn't an inexpensive entry level player. I expected many more outputs, at LEAST to allow versatility for different hookups. There is HDMI and digital coaxial only. no optical audio out, and no analog audio out. For a deck that is supposed to be a great audio player, I would at LEAST want the optical output. As is, it is very limited in its connection ability. Really unforgivable is a player of this caliber. Many devices have the optical input but do not have HDMI.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound and Picture Quality Good / Ergonomics Poor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was the only option that I could find that had all of the disc playback features that I needed. DVD, DVD-A, SACD, UHD Blu-Ray, CD. The player performs well. However this is a most disappointing machine because of several factors. 1. The player does not detect Dolby Vision and this has to be manually switched on and off. Who's going to remember to check your disc every time you load the machine. The fact that they didn't do a firmware update is disappointing to say the least. THIS IS SONY high end! We expect them to respect the consumer and themselves for that matter. 2. The features are limited to what you would expect to find in a $50 off brand player. A. There are no front panel indicators of any kind except power on. B. There are no transport controls, Only on/off & Drawer Open/Close. C. The on screen status display information is limited to rudimentary information and does not give CD timing and CD metadata of any kind. D. Limited menu setting for customization. This is not a budget player. Sony should be ashamed and embarrassed. A generous 1 star off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    player works great, picture is great, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    First unit was defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a defective one, I threw my box away. But I was able to return it and get a new one. It works great! You can definitely see and hear the difference with a 4K player upgrade. The second unit I got works completely fine. Has no issues like the previous one. I would say try your luck. And if you get a defective one. You can always turn it in for a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Build Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when Paired with my A8H ...Steaming Video has always been a downgrade for me..but with these 2 paired and the Bravia connection is selected...anyone who's sees the picture quality is just awe stuck....There is no substitute for Physical Media..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really super excellent player. I have played all new and old movies and the pic quality is great. I really couldn’t figure out why I would pay more for a higher version. But it works great for me. I don’t use it for Netflix or any other media streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Supports Dolby Vision

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one gets the job done, with great picture quality and sound. I'm using it with Denon 3700H and Sony A80J OLED. I've given 4/5 just because of one issue - you have to manually set it to Dolby Vision, wish it could automatically do that.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my old Blu-ray player was not HDMI compatible with new tv and receiver. I needed something that would play SACDs and this fit the bill. Amazed at how good it makes non 4K Blu-rays look, and it even improved SD DVDs. Very happy with this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. It is nice and heavy which reduces any vibration that a player creates while spinning. This is undoubtably due to the metal chassis. Plays all of the different types of disks I own flawlessly. Great picture. Great sound. It looks nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a hd Blu-ray player that supports Dolby vision and Dolby Atmos, this is a solid choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillieJ, Thank you for the great review! We're so glad that you are satisfied with the features and capabilities of your Sony UBP-X800M2 Blu-ray player. Thank you for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    TOTAL FAILURE at 13 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these in Sep and Nov 2019. Both had the current software update and both are garbage. 1) Won't hold an internet connection 2) Home menu disappeared leaving only Apps 3) Apps like Netflix disappeared 4) DVD only player at this point 5) Remote quit working completely 6) all I get now is a black SONY screen on my TV. NEVER SONY! I contacted Sony and they told me to ship them to a repair shop at my cost and repair at my cost. These are a complete waste if money for $600++ for two units.

    No, I would not recommend this to a friend