Customer Ratings & Reviews

I moved into Norwalk just about two years ago. Love my apartment - the neighborhood - the landlord BUT, the ONE thing I like MOST - BEST BUY is 3 traffic lights away! Over the years I had been the Sales Manager at a COMPUSA. I really loved the job.... NOT saying anything about the company - ONLY that I was totally immersed into "my love of AI and electronic devices" Who remembers DRAGON SOFTWARE ? ( in the early days) Anyway - As a father of three great people I have purchased 9 DVD//Blu Ray players over the last two years. While I will admit that ONE is a different manufacturer but the other 8 are made by SONY. I've NEVER had a bad experience with a SONY product. They do exactly what SONY says it will do. I really appreciate the people who work at the Best Buy near me. Never steered into "something else" And, while I think I replaced one Sony due to an internal flaw, I make it an integral part of my purchases there, to purchase their extended warranty. What can I say?

Bought this 4K Ultra HD player when I purchased a new Sony 4K TV. This unit was recommended by the Best Buy sales rep and it pairs with the new TV very nicely. After a few simple setups, you will enjoy an immersive movie experience at home. Highly recommended!

This was my 3rd Sony UBP800 4k blu ray player. Using it in workout room. These have excellent build quality and great video quality. I also like the fact that they will play SACD's! Excellent player at a great price. Got this one on sale at Best Buy.

A sleek player with excellent video quality. It starts pretty quickly and has easy navigation and menus. I wish regular DVDs and some Blue Rays looked better, however. The player is supposed to upscale, but maybe the DVDs I’m playing are cheap and so the upscaling isn’t great. Or maybe I just expect too much. Not sure which.

This is a great 4K DVD player. It makes the movies look really clear and sound fantastic. It is the same width as my other stereo equipment and looks beautiful instead of the smaller DVD players that are about half the size.

Player is fantastic except for the fact that you have to manually switch Dolby Vision on and off. Absolutely ridiculous that this is not available as an internal feature and switch automatically. Hopefully Sony updates this via firmware. Apps and UI has been dumbed down. Picture is exceptional and disc load times are ultra fast.

Wow is all I can say. I spent a little more for this than I did for the other Blue Rays I have at my house but it is so worth it. The video is great and the sound I’d out of this world. I recommend this to anyone looking to improve their movie experience.

Purchased to replace another player and works fantastic on my blu ray discs, if I ever start collecting 4K ultra HD discs, I'm already set with this unit. I'll never go purchase the cheaper players, no matter what brand, it's worth investing on a better unit. Very easy to set up.

Nice built quality over my UBP-X700. I don’t like that you have to manually turn on or off the Dolby Vision support.

I expected a lot better quality from this player. It has locked up twice in the two evenings I have used it. Can't even cycle off the power without unplugging the unit. Very disappointed. Having to move a 75" TV to reset this unit is a pain. Video quality is great, along with the audio. Maybe its a defective unit. I'll give it a couple of more tries before returning the unit. We have two other SONY unit from WALMART that have worked flawlessly for over three years.

I must admit, I was shocked. I got on the 4K bandwagon early on just I did on BluRay (remember “Into The Blue” with Jessica Alba swimming underwater? O M G, a much better follow up to “The Deep” with Jackie Bissett). My current 4K player is number 3. This purchase was number 4 to see if number 3 was kaput. However, NEITHER PLAYER could play BluRay copies of The 4 season set of “Black Sails.” I even bought a second set of the 4 season set thinking the disks were made in China with lead. No joy. Just on a hunch, I tried the BluRay disks on the the BluRay player in my Airstream trailer. Tah Dah! It worked perfectly. UNLIKE, the roll out of BluRay players which not only played legacy DVDs, BluRay played them BETTER! Thus, it appears that these new 4K players are not totally effective in playing BluRay disks. Better buy a simple BluRay player and thank your lucky stars you have an extra HDMI outlet on your TV.

Excellent quality for a fair price. I haven't tried it yet on 4K blue ray, but I expect it to be as good as it is on 1080p.

Set is easy and this was replacing my 8 year old Blu-ray player. I decide it was time to up grade. After shopping around this one has the Dolby Atmos sound which was a must for me because so far everything that I started up dating has that built in and the sound is awesome.

Easy to use; a little bit of work to get all the initial settings correct, but once it is set up, it just works without problems. Upscaling of older CDs is high quality. Using as upgrade in revamped Home Theater- I'd buy again.

We gifted our LG 4K Blu Ray to our daughter and decided to buy a Sony to match the style of the Sony 55" OLED XBR we had just purchased from Best Buy. We shopped on the Best Buy website, found the right player and picked it 20 minutes later. Looks great plays beautifully.

This Sony Blu-Ray player brings to life, along with my 4K TV, a fantastic picture. The 4k experience is tops and Sony brings it to life in their products. I highly recommend this Blu-Ray player for those who want to experience the 4k brilliance in movie watching.

It's good build quality but mine has froze up a few times and would only reset by unplugging it. Picture quality seems no better than my older Samsung 4K player which has never froze up. , but the Sony does play more audio formats. Not sure I would buy it again.

This blew my wife away compared to our old VCR. Wife is really happy for all the new movies she can play with Grandkids.

Best 4k Blu ray player on the market and built to last! I spent the extra money not only on the upgraded features built the durability of the device as well. Haven't come across a disc it couldn't detect yet and the picture quality is excellent.

Never disappointed in products from Sony. They could be years old and still seem brand new. This player allows us to enjoy movies and shows we have on DVD that aren’t on cable or streaming services. All while upscaling them to 4K or near 4K to enjoy on our “big screen”.