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Customer Ratings & Reviews

Your price for this item is $328.00

Customer reviews

Rating 4.6 out of 5 stars with 3124 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,124 reviews
  • Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent video and audio quality and you can play SACD in hi-resolution audio and flowless wi-fi connection and when you play 4k movies the quality is amazing I truly recommend this 4k player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Quality - Easy Setup - All dvd format playability- WiFi Updates to the unit and Access to Prime - Netflix - You Tube All on one Remote. Unit Synced up with the Old Sony Bravia System with Ease. Very Satisfied- It’s a Sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great... worth the purchase. Only problem is that it goes on when the TV is turned on or when we look at certain features. It would be best to just use it all the time...on our Sony 80j OLED 65 incher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very delighted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spectacular product that delivers all that it has been specialized as advertised and quality rite out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is magical.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched our first DVD and the graphics, sound, and colors were amazing. It's everything we expected. Thank you Sony.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4k Discs Freeze

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for 4k capabilities and Dolby Vision. Unfortunately, It was past return date when I noticed about 80% of my 4k discs freeze. Blu ray and dvds play fine. Everything else about this player is great. I've since learned that freezing is a common problem for Sony 4k players. I'm gifting this to someone who's not in to 4k.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but I have experience some of the picture lock that has been often reported on this unit online. I found it to be linked to dirty DVDs; unit is very sensitive and operates best with very clean discs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent blu-ray player, all else disappointing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 that I used primarily as a blu ray player and a streaming service. When it broke I didn't want to pay for a PS5 so I opted for a Sony blu ray player and assumed the interface would be the same as the PS4. Sadly, it was not. The blu ray player is excellent, but the interface is nowhere near as good as the PS4 and the only streaming services I can access are Netflix, Prime Video, and Youtube. With the PS4 I could access any streaming service I wanted. Also, the remote is not as versatile as the PS4. I ended up getting an Amazon Firestick to access the streaming services I lost. I am keeping the Blu-ray player because of the picture quality, but I should have gotten another PS4 or PS5 for the much better interface and streaming capabilities.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredS,

      Thank you for the review. We're glad to hear that you like the Blu-ray player. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Makes my Surround Sound Pop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Sony DVD player to this one because I have surround sound but was having trouble hearing movie dialogue. I have that trouble no more! The sound on this player is awesome. As with all Sony's the 4K pic is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K player. Have in my office. Would recommend. Picture is nice. I know people complain about the apps, but for me, having only a few apps is just fine. The remote is better than the very small LG remote I have for my other 4K player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid materials, feels extremely high quality, I’ve had zero issues, the picture is fantastic, and it works well with my Bravia.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this to replace a player that mysteriously would not play the main audio channel for a movie—I could have the soundtrack in several other languages, or with the commentary (all Dolby Audio), but not the original audio for the movie itself (DTS HD MA). I chose this player because it supposedly has SACD capability as well. Turns out it DOESN'T, even though the manual and the setup menu suggests otherwise. It will only play the CD layer—I just confirmed this with Sony. Which is too bad—for a moment there, I thought they had finally got one right. On the other hand, my main problem was solved, and the remote has a much better layout than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4K Player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, upgraded from the x700 and wow the sound is so much better on my surround sound system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony 4K player I have purchased. I upgraded to this one from the previous model. Overall, a good unit. My only criticism on this one vs the previous model I had was this one only come with amazon prime and Netflix. Whereas the previous unit would allow me to add multiple apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, and it plays good. I have zero problems with this player..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and looks really good on a desktop. Access times are very slow especially since streaming has been a thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback regarding the sleek design of the ubpx800m2, JoelL; we strive to create devices that enhance your setup aesthetically.

      Regarding the slow access times, especially during streaming, this can often be attributed to various factors including network bandwidth limitations. For optimal streaming performance, it's essential to ensure your network speed can handle the demands of 4K content or any high-resolution streaming.

      Here are some troubleshooting steps you can consider:

      Check Network Bandwidth: Ensure that your internet speed is sufficient for streaming. For 4K content, it's recommended to have a stable connection of at least 25 Mbps.

      Reduce Video Resolution: If your bandwidth is limited, consider switching to a lower resolution, such as 1080p.

      Router Placement: Ensure that your router is placed close to the device to reduce interference and improve connection strength.

      If these solutions do not resolve the issues, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    4K Blue Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray is a fabulous addition to my home theater system. The graphics and color is amazing. Extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K player around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third model Sony 4K Blu Ray player. One of them being an all region player and another a gift. Excellent performance on one of the best brand players around. And easy to use. I recommend this model 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu-ray player. Picture quality is flawless and sound quality is great. I have only positive experience with this player and at this price, I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this Blu-Ray Player! The picture quality on my LG C1 OLED TV is SUPERB!!! Highly recommend this and when it's on sale, it's even better!

    I would recommend this to a friend