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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,138 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - UBP-X800M2 Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray Player was a good purchase. It plays both old DVD's (Blu-Ray or not) plus obviously the newest DVD's which look great on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , quiet and produces solid picture and sound and doesn’t overheat

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony comes through again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally watch those 4K movies I had bought! I'm thoroughly impressed with the picture quality. No holds barred, This is by far the best disc player i have used. I still haven't checked out all of the featuresthis unit has to offer, but soon!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays just about everything. Super Auido CD’s sound incredible and 4K UHD Blu-Rays look spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K player exchange!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually an exchange. I mistakenly did the previous 4K player review, thinking that it was this one. Again, excellent picture and sound. The DVD-A and SACD capabilities are the reason for my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Blu ray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good blu ray player so far. Only had it for a couple of weeks. Glitched one time when we turned it on but never again. Only time will tell. Best Buy is always awesome. Crew brought it out and into the trunk. And off we went

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K Blu-ray player. Picture quality is flawless and sound quality is great. I have only positive experience with this player and at this price, I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Blu Ray Player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Blu Ray player. Only using this for disc playback. Not using the streaming apps. Quality of picture is wonderful - much better than streaming 4k. Playback is quiet and flawless. Machine is solid!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my TV which I'm happy with I am a somewhat movie buff and I have A LOT of movies it displays good & it's easier than my last bluray player so so much easier it's not bloated with millions of stuff I wouldn't use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Perfect operation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy and operation has been outstanding. My only complaint is I cannot seem to find the option to turn off the auto-off "feature." But, that is extremely minor and does not affect my review. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays movies with no problems both 4k, blue rays, and regular DVD’s haven’t messed with the smart app section but I would recommend this to family and friends looking for a good player at a great Black Friday price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k AND 5 Stars ☆☆☆☆☆

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous streamlined look...excellent sound and picture performance...special features with streaming services are a bonus. 4k and 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    Excellent player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older SONY model from the ES series. Looks the same, but boy is what this player puts out is awesome. The DolbyVision makes a big difference. Plus the up convert makes all other DVDs look their best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile BlueRay player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great picture quality and top notch sound. Bonus is it will play SACD’s and DVD-Audio discs. What’s not to like?

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has done an excellent job with my 4K tv. We have only used it to play movies and in the future we may use the streaming option since our tv is somewhat older and won’t allow some additional app downloads.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ultra Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it does a great job when it works, it doesn't really work very good at least half the time. While I bought this to replace another Sony player that was having issues I only inherited more. Examples: -It will fault out during Prime viewing and/or other streaming content. The only fix is to shut it off and reboot the darn thing. -The remote won't work with my Sony receiver and vice versa, even though they are about the same age/series. So much for "universal" remote language. -The remote will turn on the old Sony DVD player and confuse my Sony receiver often making start ups and shut downs a lot of fun. The only reason I keep the DVD player hooked up is because the newer player doesn't always boot back up so if I want to finish watching something I have to use the older Sony player which has fewer glitches than the newer one. My previous Sony receiver lasted over 20 years and worked well. Given all the flaws and performance issues of the newer units I have to say I will never buy another Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnBYaKnow,

      Thank you for providing such detailed feedback regarding your experience with the UBP-X800M2 Blu-ray player. We understand how frustrating inconsistent performance can be, and we'd like to have the chance to assist you.

      Based on the issues you described, we can offer the following troubleshooting steps that often resolve performance and compatibility problems:

      To address the faults you encounter during streaming that require a reboot, we recommend two key steps to clear potential bugs:

      1. Update Software: Ensure the player is running the latest software by navigating to: Settings > Software Update > Update via Internet.

      2. Factory Data Reset: Performing a reset often resolves persistent glitches. Please go to: Settings > Resetting > Reset to Factory Default Settings > All settings > Start. After the reset, turn off the player for one minute, turn it back on, complete the initial setup, and then test streaming functionality.

      Regarding the challenge of controlling your Sony receiver with the player's remote (and vice-versa), this can often be fixed by enabling the HDMI control feature:

      On the player, activate CEC (Control for HDMI) by going to: Settings > System Settings > Control for HDMI > On.

      Please also ensure the CEC setting is enabled on your Sony receiver as well.

      Finally your observation that the new remote also controls your old Sony DVD player is correct. Since both units utilize the same type of infrared signal for commands, this simultaneous operation is a normal function and is not adjustable.

      If these steps do not fully resolve your issues or if you require direct assistance, please do not hesitate to contact our dedicated technical support team here:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd

      Thank you for considering Sony products!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After i assembled the player to my Sony system, it played very awsome sharp picture and excellent audio quality. I had no problems playing my 3D movies as well. The 3D quality is much better on a 4K screen as well. Excellent product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Best Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K players is one the best on the market. If you have a 4K TV and you like to watch movies I recommend picking up this players as you will have the best picture and the best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still happy with the performance! This is replacing same model that I had for about 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UBP-X800M2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this Blu-Ray Player! The picture quality on my LG C1 OLED TV is SUPERB!!! Highly recommend this and when it's on sale, it's even better!

    I would recommend this to a friend