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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,123 reviews
  • Rated 5 out of 5 stars

    My 1st 4k/UHD Blu-Ray Player...and very easy to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does very good job of upscaling Blu-Ray discs to near 4k quality. 4k Blu-Rays look excellent. . Did not try any DVDs. Remote is very intuitive...so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4k Bluray player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a X800 that won't power up after 8 months. This is a newer version of that player. I am hoping this one lasts longer but just in case i sprung for the extended warranty. It does perform as a higher end player should. I also have an LG 4k player and the Sony does look like a high end player in comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K DVD Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K DVD player. Easy to control. Easy to install. So many great features. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functionality, so-so design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good stuff. This player does a fantastic job, especially at upscaling content. Whatever we've thrown at it looks great on a big screen. On the less desirable side, making most of the front panel the flip down to eject the disc tray feels flimsy and cheap. A traditional tray design would be much better. The button layout on the remote is odd and unfriendly. The most important buttons are tiny and hard to find. The remote should be backlit. I'd still give it a strong recommendation, but Sony made some surprisingly poor choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k player. Easy to use. Plays great. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beatlemay, thank you for taking the time to write your review on the Sony - UBP-X800M2! We are so happy to hear that you are enjoying the beautiful 4K picture of the player. It is also great to know that it has been easy to use and is performing as you expected. Thanks for choosing Sony and recommending our products. Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Nice Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture plus it plays SACD.. Possible issues using the audio only hdmi output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to install. The pairing with the tv was fast and easy as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eortiz, It’s awesome to hear it delivers great quality and is a breeze to install. The fast and easy TV pairing is definitely a win. Glad you’re enjoying the smooth setup! Thank you for choosing Sony. -Jess Sony_US

  • Rated 3 out of 5 stars

    Replacement Player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the same model that dies in less than (2) years. Selection of 4K players at this price point is pretty slim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the EZ use of the remote and how to set everything up. I hooked it together with my new cords and the quality is very well achieved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dormantgene, Fabulous! We're delighted to hear that you found the remote easy to use and the setup process straightforward. Also, it's great to know that the quality met your expectations. Thank you for sharing your positive experience with the UBP-X800M2 and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and my picture improved. my last dvd player would always shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a Sony!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried Samsung, LG and others but alway return to Sony; as far as we are concerned they are the best. Wonderful sound, picture and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great player for all types of DVD's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some major problems with my Samsung 4K player so I decided it was time to replace it. I watch a ton of movies from streaming, but when it's a movie that I really like I own it, either on 4K, Blu-Ray, or DVD. (I even had versions on VHS) I decided to switch to Sony as I never was happy with my last Samsung players. I can only comment as to the video quality as I recently junked my $1000 Samsung sound bar. I plan on getting a new sound bar soon. I can say that I have tried all 3 formats and the picture always looks amazing. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasy sounds that never leave you disappointed. If you’re in the market for a good quality soundbar, I highly recommend this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickO, We're glad that you're enjoying your player. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Newest Upgrade for a Much Older Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new Blu-Ray player as an upgrade for my older player that was at least 7 or 8 years old and although it still worked, it was starting to have the occasional issue. Therefore, I decided to purchase this new player and I am glad that I did. It works very well, although I have only had it for a couple of weeks not, and is very easy to use. The remote is very user friendly and all the features are what I expect to have in a Blu-Ray player. No complaints, just compliments and I hope that stays that way until I decide to upgrade again, several years down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K player. It was very east to setup and I find that it has a nice clear picture when watching 4k movies. Music also sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound system galore.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player plays just about anything. Only complain I have is there is no front light or display to see what tract number you are playing ...you have to have your TV screen on all the time to control the unit. I bought this so I can play my SACD not spent thousand of dollars to buy a unit that can play them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k uhd blue ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic 4 k uhd blue ray player, pays regular blue rays/dvds all nice and clear, has a lot to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLU-RAY PLAYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! I bought this item because it was region-free enabling it to play discs made anywhere. I have a copy of a film I enjoyed that was never offered in Region 1/NTSC format. When I converted from a DVD to a blu-ray player I lost the ability to view my Region 2 copy of that film for a long time. This player has not only alleviated that problem but given me the options of 4K and even 3D viewing should I choose to try either of those going forward. I love it and couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know what i was missing untill i bought this and let me tell ya! Wow!! You can get close to the same quality from some streaming sites but u cant get the sound quality and the consistency of the picture quality with out one of these babies! Get it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Blu Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Terrible customer service during the purchase process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK,

      Thanks for sharing your review and experience with the UBPX800M2. We're glad that you like the performance of the 4K player. Your feedback about customer service is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US