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Customer Ratings & Reviews

$328.95
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The comparable value is $598.00

Customer reviews

Rating 4.6 out of 5 stars with 3137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,137 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    700 vs 800 player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player has a bit better pic and noticable improvement in audio over the Sony 700 player. If you can afford, definitely recomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM,

      Thank you for the purchase! We're glad to hear that you like you new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K HD player show great quality on your tv. Easy to operate. Crystal clear. Easy to setup and didn’t need to download updates

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been searching around for a good DVD/CD player and this one does it all. The feature's of the Sony beat them all hands down. The slow motion and fast forward was stable with no flutter. The sound quality playing CD's was crystal clear with no back ground noise. Yes it was a few dollars more than some of the other brands but in the long run you can't go wrong. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 4K Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony before trust there reliability and quality. Nice looking and working 4K Player good sound and picture quality loads quickly with Blu-Rays. Pretty big compared to models before measuring 16" long. Something i noticed like Sony players before it won't decode Dolby Digital Plus from an .mkv file or any other video file still shows unsupported audio. Updates never seem to fix this particular issue otherwise player works great for all other audio on files.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am not understanding the price match guarantee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quality and the price is perfect. Until the price match guarantee is invalid for the thanksgiving week. I’m not sure if I will be purchasing another product because of the price match guarantee misleading options. I’m going to be a Bjorn customer for the first time and I will be happy to do it. I feel that the best way to get you to buy is a guarantee, and the price match guarantee to mislead consumers to falsely save did me in. I have no reply from the chat and the service number

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good solid Player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new 4K Dolby Vision Tv, I decided to get a 4K player, but I have a Oppo BDP 103 player and with my new TV, the picture looks awesome, so I am keeping the Oppo to watch regular Blu Rays, but unfortunately, I could not afford the Panasonic 820,this was one was on sale for $200.00, and after watching some 4K movies, I am very satisfied. the picture looks great. Only a minor inconvenience, you have to manually switch to Dolby Vision. It is built very solid, very quiet and load times are fast, a very solid player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY: An excellent choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is the one and only....their line of A/V equipment is always at the top of any list for quality. When I paired this 4K BluRay player with my Sony - 55" Class X900H Series LED 4K UHD Smart Android TV, it was a match made in Heaven. I also set it up with my older Sony A/V receiver and have simplified my remote as well. This is an excellent choice for anyone wanting to upgrade to a 4K BluRay player.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It shines with 4K Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this player at all. It handles 4K like a champ and I do believe it improves tired ole DVDs as well. But, with 4k Blu-ray it shines!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardC,

      Very nice! We're glad to hear that you're enjoying your Blu-ray player. Thank you for choosing Sony and we hope you enjoy your Blu-ray player from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent when paired with any Dolby Vision TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing with paired with a matching TV. Returned the Samsung products and was sold on this Blu-ray and got the Sony x950g. Best decision ever!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Blu ray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first bluray player I have ever had. It works good and the picture quality is amazing. The 4k looks great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4 k player if your looking to upgrade your viewing pleasure. Also a good price for all the features it offers.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Sound system galore.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player plays just about anything. Only complain I have is there is no front light or display to see what tract number you are playing ...you have to have your TV screen on all the time to control the unit. I bought this so I can play my SACD not spent thousand of dollars to buy a unit that can play them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sound and Video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 4K player before this one. It was also highly rated. This one is far better. The colors are rich and bright, there are far fewer motion artifacts when watching an upscaled movie. The sound is bright and clear. Separation of dialogue is better by far. I thought that had nothing to do with the player, I was wrong. I highly recommend this unit if you want top value in a mid-price range ultra Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Sony 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest im not sure whats going on i had the lg 90 and almost every movie even new ones would freeze appropriately a known issue with the lg. I buy this sony i like it has weight feels well made but i intermittent get a freeze at the beginning but to sonys defense its alot less and if it freezes it will play though it and not lock up like the lg. Next step the panasonic

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision, Ease of use

    Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player and Streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the besk 4k player on the market. It is made by sony and is a sturdy item and has solid construction.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robby,

      Thanks for the 5-star review! We're delighted you're enjoying the UBP-X800M2 Blu-ray player, customer's satisfaction is out top priority.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has excellent products and this new DVD player is no exception. Well built and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy setup with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced earlier model that refused remote commands. Easy setup and paring to universal remote. Great picture with ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Locks up about 15 minutes into the every movie.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good on this player but it locks up about 15 minutes into every movie, blue ray or 4K. The only way to get it back is to unplug it. I have the UBP-X800M also and it did the same thing but not as bad. Also no sound when trying to watch YouTube. I should have taken it back but I have had it for about two months and Best Buy may not take it back. I don’t know if Sony knows this is going on or if they care. Sony support is not that good when contacting them about other problems I’ve had.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, RainyDay!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A value high quality player.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony looks surprisingly amazing on my 65" Sony XBR OLED TV for the price. It was a simple straight forward set up (which is what I wanted) and has played 4 of my 120+ 4K Blu Rays with out a single hitch. I am happy!

    I would recommend this to a friend