Customer Ratings & Reviews

Didnt know what i was missing untill i bought this and let me tell ya! Wow!! You can get close to the same quality from some streaming sites but u cant get the sound quality and the consistency of the picture quality with out one of these babies! Get it on sale!

This was a replacement for the older version of the same model. I had had that one for nine years and used it frequently. It always performed well, and I was very happy with it. That is why I chose the same model as a replacement. I have only had this one for a couple of weeks. It is working well. I haven’t had a chance to get into its improved features. I don’t anticipate having any problems.

This has been great: it was a gift for my boyfriend and he loves it!

As someone from Asia, I have always been a Sony brand loyalist, so when I decided to sell my Xbox One S and get a real 4K UHD blu-ray player, Sony was my first choice. At the time, I set my budget between $300 and $400, and wanted a player that can support Dolby Vision, which made this Sony player the only one in range. Well, let's talk about Dolby Vision. Yes, it does support it, BUT this player has yet to know how to turn it on automatically. For example, if you leave the Dolby Vision setting on, it will play SDR content in Dolby Vision whether you like it or not. Therefore, if you want to play a regular blu-ray disc, you will have to go back to the settings, and turn Dolby Vision off. Annoying, right? Within the first week of use, it showed another 2 weaknesses. I'm proud of my blu-ray collections, and I take good care of my discs, so I was initially shocked by the fact that quite a few of my 4K UHD blu-ray discs would skip or even freeze during playback; same thing happened today when I was playing the new 4K UHD release of Mulholland Drive by Criterion Collection! Then, I realized there wasn't anything wrong with the discs: the player simply has a hard time switching between information layers when reading a 4K UHD blu-ray disc, which normally has multiple layers. Granted, my Xbox One S used to have the same issue with some discs as well, but it happened way more frequently on this player, which ironically is after all a dedicated 4K UHD player. The last problem I have with this player should be a software problem, and could be the only problem that I may not be able to blame it on the player alone. My setup for the player is to have it connected to my Sony sound bar, and the sound bar is connected to the TV. I don't know how exactly to cause the issue to happen, but sometimes the player would just stop sending sound signal to the sound bar between playbacks of different discs. The only way to fix it so far is either for me to unplug everything for more than 10 minutes, and then put everything back together, or to connect the player to the TV directly, and depend on eArc to send the sound signal to the sound bar. (It almost seems like the issue is caused by miscommunications among softwares of the TV, the sound bar, and the player.) I didn't like the latter setup because my TV can't do eArc well enough, and I can hear dropouts here and there. Therefore, if you're a home theater enthusiast like me, then this player really isn't a great choice.

Very good build quality, works great and easy to use

This unit was a replacement for a previous Sony UBP-X800 DVD Player. This unit has a much easier functionality compared to the previous model. This model is ready to run a DVD as soon as it powers up. The previous model you had to wait for it to cycle through seeing if there was a DVD. The previous model died after 2 years. I purchased the 4 year buyer protection on this unit. Hopefully i will not need it, but if it dies it will be Best Buys problem.

Easy to setup, didn't install apps, connected to internet for upgrades then disabled WiFi. Provides a good picture.

Well built player. Runs cool and quiet. Dual hdmi to connect to tv and audio system separately.

I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

Five stars! This is the 2nd time I bought one of these, because the SACD sounds great through this, so I needed it in two rooms. I definitely like this, and the music and sound come through so clearly! Can't go wrong on this.

Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.

Very user friendly and produces a superior sound and visual home theater experience!

I got this DVD player to play my old SACD’s as well as 4K blue rays. Everything works as advertised and seamlessly with my Sony television!

First the Big Thing. It works! And the little things matter too. I like the size and the weight. Makes it stackable with it at the bottom then all the short narrow skinny stuff goes on top. Also the remote -- Best remote I've owned. My older players buttons were a mess and had me pressing wrong buttons all the time. I've owned this for less then a week, and DVDs, Blu Rays, and 4ks all play with great fidelity. All in all a very fine player that should, hopefully last a very long time.

Fast loading, excellent upscaling of blu ray disks. Solid build quality. Bought a second one because I like it so much!

This blue ray player operates quietly and it’s controls work quickly. It upscales blue ray discs and dvds, most blue ray players don’t upscale standard dvds. When I played a dvd or Netflix, the picture would have a blue tint (blue rays work perfectly) and with a few hours of trying I ended up having to change the video output to 1080p ( deep in the menu). For some reason that solved the problem.

Great addition for our 4K Sony TV. Going back to DVDs and this is the best way to watch them.

I love the new features, the slick design, and the easy set up, the picture quality is outstanding, Sony is the only way to go