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$328.95
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Comp. Value: $349.00

Customer reviews

Rating 4.6 out of 5 stars with 3130 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,130 reviews
  • Rated 4 out of 5 stars

    Nice player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray player operates quietly and it’s controls work quickly. It upscales blue ray discs and dvds, most blue ray players don’t upscale standard dvds. When I played a dvd or Netflix, the picture would have a blue tint (blue rays work perfectly) and with a few hours of trying I ended up having to change the video output to 1080p ( deep in the menu). For some reason that solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced earlier model that refused remote commands. Easy setup and paring to universal remote. Great picture with ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement is better than Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a replacement for a previous Sony UBP-X800 DVD Player. This unit has a much easier functionality compared to the previous model. This model is ready to run a DVD as soon as it powers up. The previous model you had to wait for it to cycle through seeing if there was a DVD. The previous model died after 2 years. I purchased the 4 year buyer protection on this unit. Hopefully i will not need it, but if it dies it will be Best Buys problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality: Fully Loaded!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness this player is simply AWESOME! It has all the apps we utilize including Amazon Prime. It was easy to connect to our devices. Yes, it was more expensive than other economical blu ray players, but well worth the money. We anticipate having this unit for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and produces a superior sound and visual home theater experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Locks up about 15 minutes into the every movie.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good on this player but it locks up about 15 minutes into every movie, blue ray or 4K. The only way to get it back is to unplug it. I have the UBP-X800M also and it did the same thing but not as bad. Also no sound when trying to watch YouTube. I should have taken it back but I have had it for about two months and Best Buy may not take it back. I don’t know if Sony knows this is going on or if they care. Sony support is not that good when contacting them about other problems I’ve had.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, RainyDay!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes a great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 80q Samsung (see seperate review of that set), this picture is incredible and the colors are vibrant. Not too many adjustments are needed to make you feel like your in the movies or at the game. Should have bought this one first, live and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago, and it’s been solid ever since. So much so that this is my second one for another room. Easy to use, and integrates wonderfully with my TV and sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieGuy,

      Thank you for the purchase! We're glad to hear that you like the easy to use features of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect 4K player...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD 4K Blu-Ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2005 a Best Buy Pioneer DVD in Orlando. In fear of not being able to buy a new DVD, I purchased the Sony 4K Blu-Ray from Best Buy. I LOVE IT...CAN HEAR AND SEE BETTER. MY OLD DVD'S LOOK BETTER. THANK YOU SO MUCH SELLING IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasy sounds that never leave you disappointed. If you’re in the market for a good quality soundbar, I highly recommend this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickO, We're glad that you're enjoying your player. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony UBP-X800M2 Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box, It visibly looked new. Watching Blue Ray or 4K disks on a non 4k TV was noticeably better picture than watching Bluy ray on same TV. The blue tooth feature connected easily to my Bose solo speaker. Very happy with my purchase, now I just have to wait for the Sony TV i want to go on sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality easily installed and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JudithW,

      Thanks for the review and the 5-stars rating! It makes us really happy to hear how much you are loving your Sony Blu-ray Player! Keep enjoying the amazing picture quality whilst watching your favorite movies!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony 4K bluray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4K bluray player. I bought a 2nd one because one day these will be fazed out so had to have an extra because physical media is king while streaming is trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality great picture very easy set up as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review of the Sony UBP-X800M2 Blu-ray Disc player, GOAT45! We are thrilled to hear that you found the quality fantastic, the picture great, and the setup very easy. Your feedback is truly appreciated and we are glad that you are enjoying your experience with our product. If you have any questions or need further assistance, please don't hesitate to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Great Ultra Blu Ray Player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading, excellent upscaling of blu ray disks. Solid build quality. Bought a second one because I like it so much!

    I would recommend this to a friend
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