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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,123 reviews
  • Rated 5 out of 5 stars

    It Complements my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product so much, i bought it twice. It is clean looking, it has no unnecessary features, good picture, it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to operate. Looking forward to getting 4k TV so I can enjoy my 4k movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent when paired with any Dolby Vision TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing with paired with a matching TV. Returned the Samsung products and was sold on this Blu-ray and got the Sony x950g. Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement is better than Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a replacement for a previous Sony UBP-X800 DVD Player. This unit has a much easier functionality compared to the previous model. This model is ready to run a DVD as soon as it powers up. The previous model you had to wait for it to cycle through seeing if there was a DVD. The previous model died after 2 years. I purchased the 4 year buyer protection on this unit. Hopefully i will not need it, but if it dies it will be Best Buys problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    previous version is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version, UBP-X700 and in my opinion it is better than than the X800M2. The 700 is narrower, lighter and roughly the same height and depth. The 700 has a customizable dashboard, meaning you choose the apps you want to see. It has 10 or more apps to choose from. The 800 feels like it would be superior in quality since its metal and heavy but I didn't notice any difference in the processing power. The 800 only comes with 3 apps and you can't add any more. If I am paying $300 (with service plan) for a Blu-ray player I want to have more than 3 apps. Any $30-$50 Blu-ray player can play discs, to me it felt like I was paying the other $250+ for 3 apps. I'm sure there were hardware upgrades but they weren't noticeable to me. I have returned the Blu-ray player and upgraded my TV. I had a 50" plasma (can't beat it for action/sports) but it had no smart capabilities. All the apps I needed were on the new tv (LG OLED65CXPUA - highly recommend it, if you are in need of a new one), I'll go buy a cheap Blu-ray player in case I ever want to watch something on Blu-ray/DVD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound and Video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 4K player before this one. It was also highly rated. This one is far better. The colors are rich and bright, there are far fewer motion artifacts when watching an upscaled movie. The sound is bright and clear. Separation of dialogue is better by far. I thought that had nothing to do with the player, I was wrong. I highly recommend this unit if you want top value in a mid-price range ultra Blu-ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality when playing an 4k Blu-ray is awsome. The picture when streaming an app through it, is just adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idazona,

      Thank you for the review and we're glad to hear that you like the picture quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Easy setup with great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced earlier model that refused remote commands. Easy setup and paring to universal remote. Great picture with ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is great and comes with Dolby vision which the previous model did not. Easy set up with a Sony 4K tv. Awesome player for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Media player is amazing, great way to watch Movies in 4K along with an LG OLED tv. Worth every penny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      Thank you for the positive feedback! We're happy to hear that you like the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    4K player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 4K movies but to streaming through adding additional apps other than the limited ones it already comes with, such a miss on this one because it is one of the few players with 2 HDMI outputs one for video and one for audio. Nice work around if you have an old receiver but a new tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Bought this to replace my xbox one s. The xbox was not playing certain 4k discs. The player works great, the movies sound better. The only thing I would have to nit pick is, when playing Dolby Vision content, you have to exit the movie go into the menu and manually turn on Dolby Vision. Then when you are going to watch something other than Dolby Vision content, you have to make sure Dolby Vsion is turned off otherwise the picture brightness is overblown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, real easy to use. It mates flawlessly with 4K Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Picture!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture this unit provides in 4K is fantastic. It also upscales non-4K DVD's to look sharper. Easy set up menu.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Locks up about 15 minutes into the every movie.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good on this player but it locks up about 15 minutes into every movie, blue ray or 4K. The only way to get it back is to unplug it. I have the UBP-X800M also and it did the same thing but not as bad. Also no sound when trying to watch YouTube. I should have taken it back but I have had it for about two months and Best Buy may not take it back. I don’t know if Sony knows this is going on or if they care. Sony support is not that good when contacting them about other problems I’ve had.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, RainyDay!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    4K Ultra HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture, good sound and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old Samsung unit. This one is way heavier, real metal. It is fast and the picture and sound is awesome, highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chief, we're glad you are enjoying your new player! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K player. 4K movies never looked so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4K player...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the LG UBK90 because at the time it was the only reasonably priced player with Dolby Vision...kept freezing up and jumping frames...I took it back to Best Buy and got a replacement...same issues so I took the second one back and I saw Sony had a new player(UBP-X800M2) that supported Dolby Vision and HDR 10...I took this as a replacement and it lived up to Sony expectations...Great player with no issues...I am very pleased with this unit...only 3 apps, but I have all the apps I need on my TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super 4K DVD for the Monet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Makes all of our movies pop! Highly recommended

    I would recommend this to a friend