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Customer reviews

Rating 4.6 out of 5 stars with 3130 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,130 reviews
  • Rated 5 out of 5 stars

    Sony 4K Blu Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Terrible customer service during the purchase process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK,

      Thanks for sharing your review and experience with the UBPX800M2. We're glad that you like the performance of the 4K player. Your feedback about customer service is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Full featured Blu Ray player with SACD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full featured Blu Ray player with SACD. I use it to play 4K Blu Ray and also SACD (audio) discs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimHiebert,

      Great! We're glad that you like the compatibility and performance of the 4K player. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sturdy Build

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great 4K Blu-Ray player. It has frozen on me a few times, but that isn't frequent at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my sound system with this unit and am amazed at the quality of sound and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade. Do not sleep on this 4k player. The picture quality is excellent but, the sound quality is why I gave this 5 stars. I noticed a huge difference in how impactful and dynamic everything sounded. I mean instantly. So happy with this purchase. Yes, I caught it on sale, but, I still thinks it's worth the asking price. I have already purchased a second one for my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player easy to set up beautiful picture and sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid 4k player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around solid 4k player that can do dolby vision. My only grip is having to manually turn dolby vision off and on. No real issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't need to spend anymore than this..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for black friday for 200 bucks to replace three year old Sony same model... because the older didn't have Dolby Vision yet and i have all the equipment to want this feature... everything else pretty much the same... just a great 4k player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this olaywe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever 4K I UHD player I halve ever owned. It’s truly is awesome and with user friendly features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works very well with my home theater. Very easy to use and high quality video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open unit "fair condition" and it's worked flawlessly. It just included the player and no remote or cables but that was to be expected and no problem on my end. The model reads uhds without any stuttering or freezes, and upscales Blu rays really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Sony DVD player is of excellent quality .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DVD player is definitely an excellent product of choice. I like the option of the different types of DVDs it will play. I suppose the real test of a product is time. But, so far I’m very happy with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your thoughtful review and for choosing the Sony UBP-X800M2, MICHAELS. We're glad to hear you're enjoying the versatility and compatibility with different types of DVDs—it’s great to know this feature is valuable to you. We agree: the real test of any product is how it performs over time, and we’re confident the UBP-X800M2 will continue to meet your expectations. If you have any questions or need assistance in the future, please let us know.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality, Would be nice if the proper cables came with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM,

      Awesome! We're glad to hear that you like the picture quality of the Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Don't buy for Streaming Services

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I'll start with the Bad/Disapointing/Hard to Explain. Compared to the previous version of Sony UHD BluRay players this player only supports 3 Streaming Apps, so if you have an online Video Library, forget about accessing it from this player. I contacted Sony, to verify this was not part of a future release, and was told in no uncertain terms apps cannot be added to this player (in the future). So the only apps you get are: Netflix, Prime Video and YouTube (paid). No MoviesAnywhere, Vudu, Hulu, UV (going away anyway).... So if you've been collecting titles, and storing UHD in the cloud you wont be able to access them, even though the previous version of this player UBP-X800 had these capabilities. Be fore warned, there is no info in their manual to identify what apps are available (asked Sony about this; no real answers why). So how does it work with UHD 4K discs, most excellent. This is is my second UHD BluRay player, the first with Dolby Vision & Atmos. Now it hard to tell where HDR comes into play and where Dolby Vision come into play. I watched Jumanji (Welcome to the Jungle) on my old player and with the new Sony UBP-X800M2, and there were some "dark" seans that were much more vibrant/decernable on the M2 player. When lighting was bright things were pretty much equivalent with the M2 player having a bit more pop in the colors, but generally hard to differentiate. In the much darker ending it was much easier to see what was moving in the shadows and the shadows seemed to contain more color detail. To some extent this is hard to explain with words, and I tried photographing both to show the difference, but the camera could not capture the subtle differences. Suffice it to say that HDR10 with Dolby Vision does improve picture quality, offering a more real/lifelike picture. Dolby Atmos certainly has improved audio quality. The sound quality from Jumanji was spectacular. I've been collecting 4K UHD Blu-Ray's for a couple of years now (It's all I buy), I probably have 40+ discs, and their production quality does seem to keep improving (can say the same for all the movies). I've been upgrading many of my DVD's to UHD quality via Vudu. Having several hundred Digital Copies in the cloud, I very disappointed I can't access them with this player. The player has better output than anything else I've used/seen. If you don't store you video collection in the cloud, this may not matter to you. It does to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent truly universal disc player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is one of a select few, as it is truly universal and will send multichannel DSD from SACD discs over HDMI. Like most current disc players it does not have 7.1 or 5.1 analog outputs. So if you have SACDs, but your receiver or pre pro will not decode DSD, you will have to convert to PCM. I have not done much viewing with this player as I have used it mainly as an audio disc player. I have had no issues with it, and consider it good value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid 4K Player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good 4K player. I was reaching for the top quality Sony 4K player. However, after a lot of consideration I returned this and got the lower model which is much more small and compact. I believe the quality is the same. This particular model offers Bluetooth sound capabilities, but I didn't end up needed that so I exchanged it for the next model down. No regrets. Either model you go with you will be pleased, but for me I rather save the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a Super Audio CD player, but they are a fortune. I wanted a Blu-Ray player, and was considering something that would play 4K video, with HDR and/or Dolby Vision. This player handles all of these formats. If it fits in the slot this player will play it. And the price is similar to many blu-ray players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd unit was a keeper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit kept dropping signal. Odd. returned to store for a new one the next day and not a one issue. Works well with my Samsung Q80 series tv. Only wish that I could install user specific apps. Build quality is top notch. Does not feel like a cheap piece of tupperware like the other all plastic players do. Metal chassis all around is solid and well finished. Well done Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this 4k bluray player for movies only. While I think streaming is all about convenience, on the other hand physical media still stand for quality. I have watched a few movies now and I was impressed at the quality of video and sound. If you are more into streaming then dont buy it, but if you want to experience true HD/ UHD then I definitely recommend this player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 4K Ultra HD HI RES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound quality! EASY TO INSTALL. AND PLAY. PLUS YOU CAN ACCESS Y-FI APPS.

    I would recommend this to a friend
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