Customer Ratings & Reviews

Plug and play! Up mixes with rEsPect! I use it for music videos. Selection of music format is a bit weird, just let it do it’s thing.

Only used it for one month so far, and it is a great improvement over the blu-ray player we used to have. The picture is clear & bright and the sound is very good. Would definitely recommend it!

This one gets the job done, with great picture quality and sound. I'm using it with Denon 3700H and Sony A80J OLED. I've given 4/5 just because of one issue - you have to manually set it to Dolby Vision, wish it could automatically do that.

This is really super excellent player. I have played all new and old movies and the pic quality is great. I really couldn’t figure out why I would pay more for a higher version. But it works great for me. I don’t use it for Netflix or any other media streaming services.

Gave as a gift, they are happy with it. It has great sound and picture. It does what it's supposed to. Links in with their system easily.

Purchased this because my old Blu-ray player was not HDMI compatible with new tv and receiver. I needed something that would play SACDs and this fit the bill. Amazed at how good it makes non 4K Blu-rays look, and it even improved SD DVDs. Very happy with this choice.

I like how I can select music on USB device to accompany viewing slideshow photos. Great replacement for other 4k video player that needed an internet sign-in to use. I use it to view digital copies of discs that went missing too, and it can play discs without the internet connected.

Love Sony, but this Blu-Ray player does not allow you to download any apps [such as YouTube TV]. This prevented me from giving it 5 stars. YouTube, and YouTube TV are 2 different apps. Don't think that you can use the YouTube app to watch YouTube TV.

Great unit easy to use and set up Great picture quality

Great picture. No skipping. Easy set up couldn’t have been simpler

Wainted to upgrade my player and was looking for a 4K player. So happy I purchased this model. The picture is amazing...it's very fast in loading...and it's very quiet...which is wonderful when you're viewing something on lower volume and you don't have the noise of the player interferring. Couldn't be happier with my purchase.

The video quality is not good enough. If you search online you will get recommendations that this is the best player but it doesn't provide as good quality video as Sony E3100 for HD Blu-rays. So, I returned this and bought an old E3100. But if anyone wants a 4k player or wants a new player it is recommended.

Great 4K player, I love Sony Brand. Excellent sound.

player works great, picture is great, easy to use.

Had a defective one, I threw my box away. But I was able to return it and get a new one. It works great! You can definitely see and hear the difference with a 4K player upgrade. The second unit I got works completely fine. Has no issues like the previous one. I would say try your luck. And if you get a defective one. You can always turn it in for a new one!

I bought two of these in Sep and Nov 2019. Both had the current software update and both are garbage. 1) Won't hold an internet connection 2) Home menu disappeared leaving only Apps 3) Apps like Netflix disappeared 4) DVD only player at this point 5) Remote quit working completely 6) all I get now is a black SONY screen on my TV. NEVER SONY! I contacted Sony and they told me to ship them to a repair shop at my cost and repair at my cost. These are a complete waste if money for $600++ for two units.

Love the Blue-Ray player. Easy to set up and picture is great.

Great picture quality and sound quality. Upscales movies not UHD.

This is the second time I’ve purchased this model, one for the living room and the other in the master bedroom. Amazing quality picture

Perfect when Paired with my A8H ...Steaming Video has always been a downgrade for me..but with these 2 paired and the Bravia connection is selected...anyone who's sees the picture quality is just awe stuck....There is no substitute for Physical Media..