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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3137 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,137 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony blu ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good quality and the price is nice , easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality build at a resonable price. Own 2 Oppo's (1080p, other 4K) and since they are know longer manufactured, chose to to purchase this over Panasonic. Only knock is that you need to manually select DV, and no support for HDR10+. Currently minor issues for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X800M2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Sony to replace an Oppo BDP103 DVD player. I wanted a 4K capable player to watch newer movies. This player displays a beautiful 4K picture with the sound to match. Plenty of options and picture quality is top notch. Buy and you wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s great for discs specifically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty awesome especially in the sound department. Everything works top notch. The only think I have a problem with is the only apps are Netflix, Amazon, and YouTube. Would definitely benefit from Disney+ and HBO Max. But you can’t download new apps.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not reliable. Randomly freezes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player was very unreliable, the screen on my 4K samsung TV kept turning black with no audio, at first i thought it was a handshake issue but then realized that the player didnt want to power down to restart it so i would have to disconnect the power wire from the power conditioner i have all my HT products connected to which was a hassle to do when you have all your wiring setup and reconnect it back just to get the player to start working normally. I ended up having to take it to Geek Squad for service which was another aneurysm to deal with and 2 weeks later getting it back as "Unrepairable" and since i did have it under a 4 year replacement or repair warranty, i was given a refund to buy a new player which i thought i would automatically get vs waiting two weeks to tell Geek Squad I TOLD YOU SO. I honestly miss the samsung bluray players, never had an issue with those and even my higher end Oppo UDP-205 and UDP-203 and evn mt Panasonic DP-UB820 years later far after warranty expiring still work 100%

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrRuiz1983,

      Thank you for sharing your detailed feedback. We're truly sorry to hear about the frustrating experience you had with your Sony UBP-X800M2.

      We understand how frustrating it is when a product doesn't perform as expected, especially when it's integrated into a complex home theater setup. It's clear this issue caused a significant amount of hassle, and we deeply regret the inconvenience and time you had to spend troubleshooting.

      We're grateful for your honesty, as your experience helps us identify areas of improvement for our products!

      We appreciate you considering Sony products, and we hope to have the opportunity to regain your trust in the future.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good image for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good item, I love it, good image and is 100% compatible with my SONY system, tv, home theater... The only cons that I found is that I took it to Mexico and the features do not work, for example Prime Video and do not have many applications, just Netflix, You Tube and Prime Video (In USA)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice anesthetic high end sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Sony quality soundboard. More sound , theater and voice dialog enhancements than I knew possible. The sound is not "all that" yet cos my TV I understand needs a resolution update. Probably the Dolby Atmose isn't working, but they're coming to look at it again next week. Very overly expensive

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 5 out of 5 stars

    Excellent UHD 4k BluRay player.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays 4k titles beautifully and upscaled standard BluRay titles as well...all in Dolby Vision. The picture on my LG 75" is amazing with this Sony. Buy it and watch your collection over again and see what you've been missing. Sony hit a home run with this player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only Sony Electronics Blu-ray players for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Sony Electronics Blu-ray players if you want the best out of your at home movie collection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K Blu-ray player. I like the fact that even my regular Blu-ray movies "pop" just a little bit more on this player. This is the 2nd time I bought this player, just for a different system in my house.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    New 2021 Additions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my tv and 4k player. The streaming and clarity on this Sony 4k blows me away. This compliments my brand new 65 inch Sony - 55” Class BRAVIA XR A90J Series OLED 4K UHD Smart Google TV!! I feel like Im at the movies!! Don't hesitate go buy both!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality, no music app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality player when on sale, will play almost any type of disc. Too bad there is no music app, would be great to have since it supports hi-res music. C'mon Sony, why no spotify or tidal app support? I can surely use my phone to cast, but the player probably has a much better DAC to handle quality music.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Equipment design has some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a LOT of Sony equipment and am a bit disappointed with this unit. I house my equipment in a (somewhat) grandson-proof cabinet. The 4K Sony Blu-Ray player positions its disc tray all the way to the left side of the chassis. If I want it to open, I have to shift the player slightly to the right. Doing so puts the sensor for the remote, which is all the way on the other side of the player, out of sight for the remote. I have to walk up to the cabinet to turn the player on, to open and close the tray and to turn the player off. The remote unit for the 4K player is tiny and it’s buttons are too close together. It is easy to accidentally stop a movie in the middle of a show by picking up the tiny Remote by the upper right corner. The picture produced by the player is beautiful, but the player itself feels like it is made of cheaper materials than my other Sony equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blu Ray Goode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write reviews. I'm 70, need the aid of reading glasses, and my hands shake,rattle, and quiver, but machine good.....

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice 4K Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to play on our Sony OLED XBR-77A9G through our Pioneer Elite VSX-LX301 using the HDMI ARC channels. Integrates well. We replaced an older Samsung 4K. This Sony responds much quicker to all remote inputs. Really like that. Gives great 4K and upscalled DVD pictures.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Couldn't Be Happier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung QLED Q80R TV and a Samsung Sound Bar. I would have purchased a Samsung 4k Blu-ray player but after I researched 4K blu-ray players it became clear that this Sony was better than anything Samsung currently is offering. I'm extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice but Cheap looking

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this for disc use, CD/SACD/DVD Audio/DVD/BLURAY/4K. It works great for these formats with excellent sound and video. The rub is the cheap casing, the flimsy drop door and slide tray and lack of solid feet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched all brands of4K player and this unit had the most features at a great price. I bought it to use with my new XBR-950H 4k and the picture is stunning. You can't go wrong with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony ubp-x800m2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this 4k player from sony. I had been using an xbox for a 4k player, but I read they aren't the best 4k players. I picked up Sony's upb-x800m2, best mo ey I spent on a 4k player, the picture is even better now. I highly recommend this 4k player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another GREAT SONY product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into Norwalk just about two years ago. Love my apartment - the neighborhood - the landlord BUT, the ONE thing I like MOST - BEST BUY is 3 traffic lights away! Over the years I had been the Sales Manager at a COMPUSA. I really loved the job.... NOT saying anything about the company - ONLY that I was totally immersed into "my love of AI and electronic devices" Who remembers DRAGON SOFTWARE ? ( in the early days) Anyway - As a father of three great people I have purchased 9 DVD//Blu Ray players over the last two years. While I will admit that ONE is a different manufacturer but the other 8 are made by SONY. I've NEVER had a bad experience with a SONY product. They do exactly what SONY says it will do. I really appreciate the people who work at the Best Buy near me. Never steered into "something else" And, while I think I replaced one Sony due to an internal flaw, I make it an integral part of my purchases there, to purchase their extended warranty. What can I say?

    I would recommend this to a friend