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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,123 reviews
  • Rated 5 out of 5 stars

    The Best There Is!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best and most dependable DVD player out there. I have three of them, one of them is over 5 yrs old and I’ve never had a glitch, glimmer or sneeze. All work perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moobear,

      Thank you for the purchase! We're glad to hear that you like your Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great True 4K HDR DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek player with excellent video quality. It starts pretty quickly and has easy navigation and menus. I wish regular DVDs and some Blue Rays looked better, however. The player is supposed to upscale, but maybe the DVDs I’m playing are cheap and so the upscaling isn’t great. Or maybe I just expect too much. Not sure which.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built to Last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k Blu ray player on the market and built to last! I spent the extra money not only on the upgraded features built the durability of the device as well. Haven't come across a disc it couldn't detect yet and the picture quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another GREAT SONY product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into Norwalk just about two years ago. Love my apartment - the neighborhood - the landlord BUT, the ONE thing I like MOST - BEST BUY is 3 traffic lights away! Over the years I had been the Sales Manager at a COMPUSA. I really loved the job.... NOT saying anything about the company - ONLY that I was totally immersed into "my love of AI and electronic devices" Who remembers DRAGON SOFTWARE ? ( in the early days) Anyway - As a father of three great people I have purchased 9 DVD//Blu Ray players over the last two years. While I will admit that ONE is a different manufacturer but the other 8 are made by SONY. I've NEVER had a bad experience with a SONY product. They do exactly what SONY says it will do. I really appreciate the people who work at the Best Buy near me. Never steered into "something else" And, while I think I replaced one Sony due to an internal flaw, I make it an integral part of my purchases there, to purchase their extended warranty. What can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great uhd player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job playing ultra high def movies. Playback is flawless and images are perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has locked up during use 2 times in 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a lot better quality from this player. It has locked up twice in the two evenings I have used it. Can't even cycle off the power without unplugging the unit. Very disappointed. Having to move a 75" TV to reset this unit is a pain. Video quality is great, along with the audio. Maybe its a defective unit. I'll give it a couple of more tries before returning the unit. We have two other SONY unit from WALMART that have worked flawlessly for over three years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic player but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player is fantastic except for the fact that you have to manually switch Dolby Vision on and off. Absolutely ridiculous that this is not available as an internal feature and switch automatically. Hopefully Sony updates this via firmware. Apps and UI has been dumbed down. Picture is exceptional and disc load times are ultra fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY DISC PLAYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace another player and works fantastic on my blu ray discs, if I ever start collecting 4K ultra HD discs, I'm already set with this unit. I'll never go purchase the cheaper players, no matter what brand, it's worth investing on a better unit. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true “universal player”. ALL formats covered.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an Oppo and couldn’t be happier. Plays my massive collection of FLAC and DSF from a USB HDD without issue and produces beautiful video from Blu-ray or streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set is easy and this was replacing my 8 year old Blu-ray player. I decide it was time to up grade. After shopping around this one has the Dolby Atmos sound which was a must for me because so far everything that I started up dating has that built in and the sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and looks really good on a desktop. Access times are very slow especially since streaming has been a thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback regarding the sleek design of the ubpx800m2, JoelL; we strive to create devices that enhance your setup aesthetically.

      Regarding the slow access times, especially during streaming, this can often be attributed to various factors including network bandwidth limitations. For optimal streaming performance, it's essential to ensure your network speed can handle the demands of 4K content or any high-resolution streaming.

      Here are some troubleshooting steps you can consider:

      Check Network Bandwidth: Ensure that your internet speed is sufficient for streaming. For 4K content, it's recommended to have a stable connection of at least 25 Mbps.

      Reduce Video Resolution: If your bandwidth is limited, consider switching to a lower resolution, such as 1080p.

      Router Placement: Ensure that your router is placed close to the device to reduce interference and improve connection strength.

      If these solutions do not resolve the issues, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number. We are here to assist you further.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Love this Blu-Ray Player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Blu-Ray player brings to life, along with my 4K TV, a fantastic picture. The 4k experience is tops and Sony brings it to life in their products. I highly recommend this Blu-Ray player for those who want to experience the 4k brilliance in movie watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best 4K Blu Ray player to pair with a Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a 4K blu ray player that works seamlessly with your Sony Bravia TV. This is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best 4k player on the market unless you need a bunch of legacy connections then get the 1100es. But this one gets the job done right with the sound and picture quality. I generally don’t like Sony but this player, they did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design. Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted our LG 4K Blu Ray to our daughter and decided to buy a Sony to match the style of the Sony 55" OLED XBR we had just purchased from Best Buy. We shopped on the Best Buy website, found the right player and picked it 20 minutes later. Looks great plays beautifully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine for 4K, not so for BluRay!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit, I was shocked. I got on the 4K bandwagon early on just I did on BluRay (remember “Into The Blue” with Jessica Alba swimming underwater? O M G, a much better follow up to “The Deep” with Jackie Bissett). My current 4K player is number 3. This purchase was number 4 to see if number 3 was kaput. However, NEITHER PLAYER could play BluRay copies of The 4 season set of “Black Sails.” I even bought a second set of the 4 season set thinking the disks were made in China with lead. No joy. Just on a hunch, I tried the BluRay disks on the the BluRay player in my Airstream trailer. Tah Dah! It worked perfectly. UNLIKE, the roll out of BluRay players which not only played legacy DVDs, BluRay played them BETTER! Thus, it appears that these new 4K players are not totally effective in playing BluRay disks. Better buy a simple BluRay player and thank your lucky stars you have an extra HDMI outlet on your TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony mid level blu-ray player, X800M2, is an excellent buy. Has the best video qualities of high priced players and still delivers quality audio capability. Best Buys prices are very competitive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid build but with issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good build quality but mine has froze up a few times and would only reset by unplugging it. Picture quality seems no better than my older Samsung 4K player which has never froze up. , but the Sony does play more audio formats. Not sure I would buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Class 4K Player from Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed in products from Sony. They could be years old and still seem brand new. This player allows us to enjoy movies and shows we have on DVD that aren’t on cable or streaming services. All while upscaling them to 4K or near 4K to enjoy on our “big screen”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Media Playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; a little bit of work to get all the initial settings correct, but once it is set up, it just works without problems. Upscaling of older CDs is high quality. Using as upgrade in revamped Home Theater- I'd buy again.

    I would recommend this to a friend