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Customer Ratings & Reviews

Your price for this item is $328.95
The comparable value price is $329.99

Customer reviews

Rating 4.6 out of 5 stars with 3119 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,119 reviews
  • Rated 5 out of 5 stars

    Great Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect player for all disc types. DVD, Blu ray and 4k all work as advertised. 4k with HDR looks very nice. Of course make sure your TV has HDR capabilities to see this affect. Has all the "smart" features but i got this to get away from streaming apps. Remote is straight forward and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fabian,

      That's fantastic to hear! We're so glad you're enjoying the versatility and performance of your UBP-X800M2 Blu-Ray Player across all disc types. It's great to know the 4K HDR picture quality and straightforward remote are hitting the mark for you.

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    EXcellent 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony 4k blu-ray player... Music CDs sound top notch also. The 4K player displays excellent 4k Pix. Also upscales non-4k videos to near 4k quality. Very easy to learn and navigate; highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 4k Blue Ray player from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a 4K/Dolby Atmos capable blue ray for my TV and Sound Bar system. After reading the reviews on various Blue Ray players I decided to go with the Sony -UBP-X800M2. The build quality of this player is impressive. Sony did an excellent job on this. However, I don't understand why this high end player lacks a display panel? I watched several blue ray and regular DVD discs, and the resolution is outstanding. Especially when it upscales non blue ray DVD's. Sound from this player is also excellent when playing Dolby Atmos movies. Interestingly I did not experience any of the issues some other buyers had with WI-FI connections or set-up. I am very satisfied with this Blue Ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality in a slim package.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Excellent picture and sound quality for HD and 4K discs. Very quiet during playing. Disc tray is very quiet as well. Seems very well made. I truly hope I won't encounter freezing issues as other reviewers did. I have other means for streaming so I don't use the built-in streaming apps so I have no ideas how good they are. Playing 4K contents from a jump drive is also very snappy with excellent result both graphically and sonically. I have a ton of 4K HDR 10/Dolby Vision/Atmos content on jump drive to test, and it's been excellent so far. As for CD playback, especially SACD playback, if you have a good DAC to connect via coax, this should be a big plus. Not many 4K players support SACD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Native 4K and Upscaling Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this player for several months now and have had an opportunity to watch various 4K UHD discs as well as 1080p Blu-Rays. The player is worth the extra cost over lesser players. The difference is apparent in performance and the upscaling is excellent. Since there are no 4K discs yet of the original Star Trek movies I was curious as to how Star Trek: The Motion Picture would look...in a word, amazing. I was shocked at how well the picture was upscaled by the player and by my Sony 75" 900 series TV. I would definitely recommend the extra cost of this player. It is solidly made and not cheap plastic. After getting a 4K TV and 4K content, you owe it to yourself to play them (and your existing 1080p discs) on a high-end player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K UHD Blu-ray Player with Dolby Vision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony UBP-X800M2 4K UHD Bly-ray player is a very good buy. It met all my expectations. It plays all my disk in my collection. I was upgrading from a Samsung unit and wanted Dolby Vision. And what a difference it makes with Dolby Vision & Dolby Atmos. Picture is much better then the Samsung unit. As everyone else stated, the only one minus is you have to manually switch to Dolby Vision. To do that automatically, you have to spend twice as much on a Panasonic model. Everything else about this model is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Dolby Vision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model after owning the previous model (UBP-800, the M2 was added to the model numberfor this model). Form factor wise it looks identical on the outside to the previous model. It actually comes with the same remote as the previous model. The older model only supported HDR but this one supports Dolby Vision. This newer model also supports HDR. Some people say they cannot tell the difference between the two formats. I must be one of the few who can. I can absolutely tell the difference. There is a lot more color depth with Dolby Vision. My wife and Father-in-law have said they couldn’t tell the difference between the old player and the newer one. It also runs very quiet (no loud noises like planes taking off) Note you do have to enable Dolby Vision manually through the settings menu to turn it on. It is not enabled by default. Having read all the reviews I could find, I knew this ahead of time when I made the purchase. There is also a firmware update that should be made to add more support for discs. You can do the update over the internet by plugging the unit into your WiFi router via Ethernet or connecting it to your wireless network. This player does amazing playing music CDs too. A great player overall. The previous model was great too except it didn’t have Dolby Vision support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you like 4k UHD disks, but pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of hardware only if you have lots of disks. I bought it on sale, but cant really justify this at full price, especially when Sony make a cheaper 4k player that has more streaming services than this one. If you buy 4k movies in disk form, this device is perfect. If rental services like redbox start renting 4k disks it may see more action. However, if you are like me and mostly stream movies or have digitized your personal collection, you are better off buying a 4k streaming device like apple tv or roku that works with the services you use, which costs less than this device. This not a streaming device, unless you only use netflix, youtube, and amazon, and for $300 is more luxury than utility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing 4k blu ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Its fast and plays bluray discs with precision. It has impeccable quality for the price. I looked at many different players and read countless reviews and Im glad I chose this one. My main purpose for this particular purchase of this player was that it can handle both dolby vision and dolby atmos. Its a perfect addition to my personal Sony tech lineup with my 85in sony tv w/ imax visual settings and my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant Design. Good Performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to navigate and control 4k UHD Blu-ray player that delivers excellent picture quality. There has been much said about having to toggle the Dolby Vision setting on or off depending on the UHD disc to be played...but since many 4k discs also include a digital code for streaming this seems like a nit picky criticism. I haven't had a chance to optimize and tweak the picture settings further for even sharper detail but the default upscaling of Blu-ray discs performs quite well and displays very crisp images. Mechanically, the UBP-X800M2 is quite fast and responsive and loads disc content very quickly. I've had no issues with the player and it has integrated well with my Sony X950H television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Blu-ray player, but notice the "fine print"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to "upgrade" from a PS3 that had stopped playing Blu-Ray's. This does everything I need it to but feels "cramped" compared to my PS3. As far as I can tell you can only have the pre-installed Amazon Prime, Netflix, and YouTube apps on the device. No Hulu, HBO, Showtime, or other streaming services are available. My other nit is that there's no way to not output audio via HDMI. I have an older stereo that doesn't handle HDMI so I have to use the digital coaxial out to the stereo but the TV still gets audio and the two are out of sync just enough to make it feel like an echo. I haven't tried 4k yet (TV is only 1080p) so I can't offer an educated opinion. Oh, I also miss my PS3's Bluetooth remote. The included remote works when you point it towards it, but if there's something in the way in can take moving the remote or object out of the way before you can use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit Quality Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the lesser 700 model. Heavy quality construction. Haven't tried all the audio discs this thing can play but optimistic. So far great with 4k surround system. Kinda wish it had a display on front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upscaling, solid build, Dolby Vision and Atmos makes this a perfect compliment for any 4K TV. The only downside I can see is a lack of a Optical audio output my older AV receiver. A Best Buy for me! ; )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this player for about month. Only watch one movie on it that is 4k ultra. I have one time condition where disc freeze, also when watching movie can't see confirmation that watching in 4k, i got notification uhd disk or something like that, i do have 4k tv it is xr90k by sony. Other than that i think that this 4k player is really good and can bring you good viewing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4k player

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is of great quality. It does not feel cheap. I compared the picture and sound quality to my PS5 and Xbox and easily beat them. The only real downside to the player is that you have to manually change/turn off the Dolby digital picture in order to play regular Blu-ray disc. Outside of that there really isn't much of a downside to this player. Music CDs are really good too. It plays all different formats that I threw at it. Overall happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulJ,

      Thank you so much for your kind words. We’re thrilled to hear that you’re enjoying the sound and picture quality in your Sony Blu-Ray player. Your feedback means a lot to us.

      Our sincerest apologies for the issues you’ve encountered about the changes that you need to do manually in order to play regular Blu-Ray discs. We understand that it can be inconvenient to manually change that. This is a common requirement for some Blu-ray players, including the UBP-X800M2.
      Currently, there is no automatic detection feature for Dolby Vision content on this model. You will need to manually adjust the settings each time you switch between different types of discs to ensure the best playback experience.

      We apologize for the inconveniences this caused.

      Sincerely,
      - Stephanie Sony_US

  • Rated 4 out of 5 stars

    Fantastic Player!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for me. The picture quality is amazing! I mean seriously I finally can tell the difference between 4K UHD Blu-ray’s and standard Blu-ray’s. It has Dolby Atmos Support and DTS X support which is phenomena, the hi-res audio is absolutely incredible. This is fantastic player to have if you own a 4K tv with HDR/Dolby Vision, and yes this has Dolby vision support. I originally had the Samsung UHD player that cost 199.99 and I had to shell out a 100 extra on this but it’s totally worth it. My only Negative for this player at the moment is that it you have to turn Dolby Vision on and off, which honestly isn’t that big of deal to do and I’m sure Sony will probably fix in a update. So far I have watched rewatched a few of my UHD Blu-ray’s and I have noticed no banding, and a lot more clarity even on the 2k DI disc. I highly recommend this player!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy a great DVD player and a good streaming device. I would highly recommend this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Horse2,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying your UBP-X800M2 Blu-Ray Player and its streaming capabilities. Thank you for recommending this model and sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best UHD player ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this I had all these UHD dvds that wouldn't play it automatically plays dvd it has a nice picture I highly recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cavaliermom,

      Thank you for the purchase! We're glad to hear that you like your new Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great UHD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality and easy setup. I have the older 800, and I love the fact that this M2 version supports Dolby Vision where as the older version does not. Plays great on my Sony TV! The player’s remote also has some basic controls for my tv as well which is a handy feature. I would definitely recommend this product for anyone looking for a great UHD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality blu-ray player, a couple limitations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player has many positive aspects. The picture quality is great, and it upscales to 4K really well. It can play pretty much any disc, including super-audio CDs. The sound quality is very good, and it feels like a solid build. What is somewhat annoying is that Dolby Vision is a manual setting, rather than being detected automatically. Other players do this, so Sony should be able to also. It would also have been better to have some front display, especially when playing audio discs. There is no way to get track information, for instance, without having the TV on to get that information displayed. Overall, this is a good quality player for the price.

    I would recommend this to a friend