Customer Ratings & Reviews
- Model:
- UBPX800M2
- SKU:
- 12119332
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
Quiet unit and nice slim design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it once, but worked to expectation. Fits nicely in our smaller/ tighter space.
I would recommend this to a friend - Pros mentioned:Picture quality
This is great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! I love it! I just don’t have enough time to watch movies at home.
I would recommend this to a friend - Pros mentioned:Ease of use
GET SOME
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY SET UP. COOL MENU. EASY TO USE REMOTE. FANTASTIC BLU-RAY PLAYER. NO 4K EQUIPMENT YET TO SEE HOW IT WILL PERFORM AS SOUND IS CONCERNED.
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good and im enjoying it. Thank you.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Blu-ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month, so far so good no issues my blu-rays and HD movies looks awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65” 4K tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great picture, great sound. Still adjusting to voice controls and sound delay on some stations.
I would recommend this to a friend - Pros mentioned:Picture quality
priced as new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The supplier (Mail Stop) shipped a used dvd player (with a disc in the drawer) There was no mention of the player as opened box in the listing. priced as new Small dent in front panel. The player seems to work well.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product with unbelievable sound quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to operate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. There is no analog or showing the video playing time in front .
I would recommend this to a friend Works good for 4k. Don't need the "smart" stuff
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. A little snappier than my old Samsung. The menus are a bit clunky and hard to navigate. The main screen is a little slow to update when you put a disk in. I wish it just more straightforward and performed like a normal player. I don't need my bluray to be a "smart device" Youtube, netflix etc.. The home screen isn't even 4k.
I would recommend this to a friend- Cons mentioned:Reliability
Just not reliable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my first one figuring I just got a bad unit, but after multiple lock ups and skips on my second unit, I decided to upgrade to the Panasonic.
No, I would not recommend this to a friend Poor Quality and Lacking Functions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this bluray player. The streaming app is a joke and streams very in low bitrates. Upscaling for larger screens is also pathetic and my blurays now look like a standard DVDs. I do not like that it does not include an optical audio out and instead uses an additional HDMI e-ARC for audio output. However, my speakers do not have HDMI inputs, so this port is wasted space. Worse of all, I struggle to marry and synchronize sound from the DVD player with the optical output on my TV. I often get feedback or audio delays and have to tinker settings on both the bluray player and my TV. Finally, The player almost never remembers where I stopped a DVD, even if it only goes into standby. Yet my playstation can remember stops even after disks are removed. I wish I had purchased another playstation to serve as my bluray player and returned this sony back to BB.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StablerD,
Thank you for sharing your feedback regarding the UBP-X800M2 Blu-ray player. We sincerely apologize for the inconveniences you have encountered.
We understand your frustration concerning the streaming app and the low bitrates. Streaming quality can be affected by multiple factors, particularly the speed and stability of your internet connection. We recommend ensuring that your connection meets the minimum requirement of 10 Mbps for optimal HD streaming.
As for the upscaling feature, the UBP-X800M2 is engineered to enhance the quality of Blu-ray discs for larger screens. However, the effectiveness of this upscaling may vary based on the original quality of the Blu-ray disc and the specifications of your television. We suggest reviewing your TV’s settings to optimize it for upscaling.
We also recognize your concern regarding the absence of an optical audio output.
Regarding the synchronization of sound, audio delays can sometimes occur due to the processing time required by different devices. To help resolve this, we recommend checking the audio delay settings on both your Blu-ray player and television. The UBP-X800M2 model includes an A/V sync function, which allows you to adjust the audio output to align with the picture. You can delay the sound output by 0 to 120 milliseconds for better synchronization. For detailed instructions, please refer to page 19 of this manual:
[UBP-X800M2 Manual](https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf).
We also acknowledge your concerns regarding the player not remembering where you left off while watching a DVD. We understand that this feature can vary between devices, and we appreciate your feedback on this matter.
If you still have your unit and require further assistance, please provide us with the following information by emailing socialsupport@am.sony.com:
Full Name:
Username:
Telephone Number:
Model Number:
Issue/Concern:
We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.
Sincerely,
Romeo
Sony Social Support
Nice DVD player with wi-fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having wi-fi makes it one of the best DVD players I have owned. Also is compatible with my vizio sound bar.
I would recommend this to a friendWonderful Blu-Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Sony X-800 model. This came with 2 DVDs, I assume that the M2 means this. We had one for our living room TV and got this one from our home theater in the basement. Phot is tough to see it in our cabinet.
I would recommend this to a friendSONY IS THE BEST!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY products are lasting, they are reliable. I only buy Sony because I have never had a problem are major issues.
I would recommend this to a friendNice player
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great look good fits in cabinet. Has apps in it
I would recommend this to a friend- Cons mentioned:Reliability
100% would never buy again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Bought this item a while ago. Never was able to actually watch a movie all the way through it would constantly freeze and skip and cause issues. I should have returned it a long time ago but just took it as a loss. I wish I would’ve trusted my judgement to get rid of it sooner. Do not buy this.
No, I would not recommend this to a friend - Cons mentioned:Streaming
cannot load this application error
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no longer streams Amazon Prime, very disappointing. No sure if it was after the software update, but now I get an error message "cannot load this application because it is too large".
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Poor Interface
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality build. Poor software. Doesn’t update via internet.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Top Gun Maverick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Aways Great! Purchased to watch the New Top Gun Maverick and it was amazing.
I would recommend this to a friend