Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,131 reviews
  • Rated 5 out of 5 stars

    Sony-UBP-X800M2 Blue Ray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHOPPED A LOT FOR A DVD PLAYER WHEN WE PURCHASED A NEW 4K TV.FOR THE MONEY,THE SONY-UBP-X800M2 HAS A LOT OF FEATURES AND PLAYS A LOT OF FORMATS AND HAS A VERY GOOD WARRANTY.WE FEEL WE CHOSE THE BEST OVER ALL VALUE IN THE STORE.IT PLAYS A LOT OF FORMATS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 channel SACD

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five channel SACD player for my thirty plus SACD library. Just love my Pink Floyd “Dark Side of the Moon” the best, many others purchased 25 years ago

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Put a Smile on Your Face

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it plays all. DVD, Blu ray, and 4k no issues. I unhooked my old Sony DVD players as they are unnecessary. It really cleaned up the wiring. I have owned several Sony products dating back to 1962. My original TapeCorder Monaural still works. I lost one TV to lightening in Iowa. I love Sony products! They consistently make great stuff and have for years. Thanks to all Sony Employs for such great products. Dr. Mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player was surprisingly easy to set up using the system instructions displayed on the tv screen. The "laser" pointer moves a little too quickly at first but once I got accustomed to the sensitivity of the remote it's made moving from one input to another much easier than I hoped for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player has excellent picture quality and response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are fantastic because they interface so well with other Sony products. When you turn on the Blu-ray player the TV turns on to the correct input!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big player, sure, but it looks right in my stack. The 4k quality is great, and the DVD upconvert is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray for your home theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a 4k Blu-ray player for my den and this player checked all the boxes for my specific needs. I was debating between the excellent X700 and this current model but finally decided to get the more recent model.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Great opening price point.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually needs front display. Firmware updates also needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy online ordering and speedy delivery—win win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering my Blu-Ray/DVD on the Best Buy website was super easy! Done! The order was processed quickly and really, it was delivered in about 2 days...it would have taken me longer to trudge out to the store and buy one. Thanks for the great service Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Seems to work fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup; fired right up, and seems to work just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays 3D

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure it played 3 d videos and it does. I have all Sony so everything pairs up. I now can take advantage of sound too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son-in-Law very impressed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for old video player. My super movie buff SIL likes it a lot and enjoys all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player with a couple software issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player, just wish it showed the song name and artist and album when playing an Audio CD, and it would be great if it automatically detected Dolby Vision compatible discs instead of me having to look on the packaging of the disc and then go to the player's settings and manually turn it on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Hometheather ever….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the name that goes with the smart and professional staff members that guided me to purchase a home theater surround system that AMC has lost a movie watcher. My system gives me the pleasure of having my own theater. Thank you guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems pretty standard...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K Blu-Ray player, seems to work very well and not had any issues to date. It does play DVD's, notice that some do not. To be exact, I put in Antz, the movie, and it worked. Not sure about the apps on here, as the TV we bought has them and use those there. So, can't help you on this review if you want know about the apps, sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything I put in it. 4K blu ray and recorded dad's. Perfect accessory to my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony UBP-X800M2 Blu-Ray Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is loaded with features. I haven't had time to use them all just yet; primarily because I was asked to do this review too soon after the purchase. Being that it is a Sony product, I don't anticipate any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware of open box units

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten the unit installed yet, but would challenge the ”excellent” condition. It states that there are no scuffs or marks, but my unit has a broken front plate and the side is loose. The remote was included, but it was not in a box (no big deal).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works fine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movies that we watched on the dvr looked very good.

    I would recommend this to a friend