Customer Ratings & Reviews

Easy to install and operate. It only has Netflix, YouTube, and Prime and no other streaming services, however. Our TV is older and so we rely on the DVD player for the e-contents. Time to get a new TV! For the price of this player, they should include more options.

4K Blu-Ray player, seems to work very well and not had any issues to date. It does play DVD's, notice that some do not. To be exact, I put in Antz, the movie, and it worked. Not sure about the apps on here, as the TV we bought has them and use those there. So, can't help you on this review if you want know about the apps, sorry.

Ordering my Blu-Ray/DVD on the Best Buy website was super easy! Done! The order was processed quickly and really, it was delivered in about 2 days...it would have taken me longer to trudge out to the store and buy one. Thanks for the great service Best Buy!

Good player, just wish it showed the song name and artist and album when playing an Audio CD, and it would be great if it automatically detected Dolby Vision compatible discs instead of me having to look on the packaging of the disc and then go to the player's settings and manually turn it on/off.

The movies that we watched on the dvr looked very good.

Best Buy has the name that goes with the smart and professional staff members that guided me to purchase a home theater surround system that AMC has lost a movie watcher. My system gives me the pleasure of having my own theater. Thank you guys.

When it’s working it’s great..picture and sound is stunning. Unfortunately it freezes all the time even with brand new discs. I sent it sony and they sent a new one. That seemed to work fine but now I’m having the same problems with it. I would not recommend this because of the freezing.

Dolby vision and Dolby atmos together in my living room.

Right out of the box it plays all. DVD, Blu ray, and 4k no issues. I unhooked my old Sony DVD players as they are unnecessary. It really cleaned up the wiring. I have owned several Sony products dating back to 1962. My original TapeCorder Monaural still works. I lost one TV to lightening in Iowa. I love Sony products! They consistently make great stuff and have for years. Thanks to all Sony Employs for such great products. Dr. Mark

We replaced an older Blu-Ray player with this 4K Hi-Res player. We have been using it for DVD, Blu-Ray, and some 4K movies we have. We really like the fast open feature for the Disk Drive! This new player was easy to install and so far works great.

This unit is loaded with features. I haven't had time to use them all just yet; primarily because I was asked to do this review too soon after the purchase. Being that it is a Sony product, I don't anticipate any problems.

This was my second one and they all eventually just freeze for no reason. I had to unplug it and plug it back in to use again. I'm sure I'm in the minority here, but I had to return it.

Really like this player, which replace an older failing Oppo. The features are simple and integrated well with my SamSun TV

I have not gotten the unit installed yet, but would challenge the ”excellent” condition. It states that there are no scuffs or marks, but my unit has a broken front plate and the side is loose. The remote was included, but it was not in a box (no big deal).

This DVD was purchased for an outdoor movie night projector setup I'm doing. So far I'm happy with the purchase and like the apps made available on the unit. I havent been able to locate how to add more apps which is the down side, but still happy with the unit.

Excellent player, especially if you can catch it on sale. I bought the previous model a couple years back and liked it so much, I bought this newer model to replace a PS3 in another room that stopped playing blu-rays.

I have a weird screen flash when on the menu screen, but not when the movies are playing. I've tried a few 4k and HDR titles and honestly I don't get the hype. Maybe it's my TV, I'm told it isn't the best for HDR. But it is a heavy, quiet device so that's an upgrade from my older player.

Sony products are fantastic because they interface so well with other Sony products. When you turn on the Blu-ray player the TV turns on to the correct input!

It plays discs, but honestly I don’t see why it costs so much more than other players. The UI looks like it’s from the 90s, it doesn’t have resume play like other Sony Dvd players I’ve owned (hit stop and you’re back to the top menu) and YouTube crashes constantly. Never bothered to try Netflix on it. I’m sure much cheaper players perform just as well if not better. I’m usually a Sony fan, but this one leaves a lot to be desired

Five channel SACD player for my thirty plus SACD library. Just love my Pink Floyd “Dark Side of the Moon” the best, many others purchased 25 years ago