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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,138 reviews
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in part because it was advertised as having bluetooth out. That is, you can stream audio from the player to a pair of bluetooth headphones. Add in the noise-cancelling feature of some headphones, and listening becomes even easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features, but a bit touchy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This disc player is a little finicky! (might have just been this particular one). When it worked, it was GREAT! Finally died completely with one week left on warranty!!!! No [problems from Sony, they replaced it without issue, and I've had no problems with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice BluRay player with 4K UHD capability. Upgraded with purchase of a 4K 77" OLED TV. First 4K movie was "No Time to Die" - it was awesome to watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Blue Ray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces an older player that would no longer read a disk. Seemed to be the best option given recent reviews and was on sale. WiFi set up was easy and was pleased that the custom remote control I have for managing multiple devices didn't require reprogramming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every DVD in my collection as well as my old CDs. Loads much faster than my old Sony blu-ray. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent player. Sony obviously has the corner of the market in decent players. Even their cheap ones rule the roost, but this one is even more so the player to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony BR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, simple connection and operation. Very sturdy model. Operation is via the remote - other than opening the tray and power on/off. Overall a great addition to my home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays 3D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure it played 3 d videos and it does. I have all Sony so everything pairs up. I now can take advantage of sound too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big player, sure, but it looks right in my stack. The 4k quality is great, and the DVD upconvert is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player. Really good value for the money. This is the second one I've bought, so I could replace another brand in another part of the house. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to test the capability of this yet but by reading others reviews before purchase that’s what drew me to this model .. it’s features for the price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very good latest bells and whistles HD blu ray player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramg,

      Vety nice! We're happy to hear that you like your new Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    all purpose ultra hd player

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all my discs including DVD audio and SACD as well as Dolby Digital DVDs and standard (non 4k) blu rays. This is a true universal player which is why I bought it over the 700 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son-in-Law very impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for old video player. My super movie buff SIL likes it a lot and enjoys all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is simply outstanding. He is so patient and always goes above and beyond when installing audio and visual equipment!! My Geek squad technician of vhoice!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Anyone else experiencing issues with the sound?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This player works fine except for the sound. On many occasions, the sound will cut off and on and it’ll continue to do it until I turn it off and turn it back on. Sometimes I have to turn it off and on several times for the glitch to go away. Is anyone else experiencing this problem? I just recently updated the software, hoping that would make it go away, but it is still dit. It’s very annoying, especially when I do have to turn it off several times to get it to stop. 

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very good 4k ultra hd player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to start up, and it came with the features I was looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoH,

      That's very nice to hear! We're glad that you like your new Sony Blu-ray player. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use DVD, Blu rey, CD and they all work nicely. The only problem I have so far is it is not very intuitive, not very user friendly. I guess I just to have read the manual as I still haven't done so. I kind except it should be easy to operate, but tend to screw up sometimes but pushing the wrong button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality 4k bluray player. Load times aren't terribly long. Haven't had any playback or audio issues. Not a ton of apps, but that's not why I bought this in the first place. HD and SD upscaling quality is very good, esp on older SD shows and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything I put in it. 4K blu ray and recorded dad's. Perfect accessory to my home theater system.

    I would recommend this to a friend