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Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,138 reviews
  • Rated 5 out of 5 stars

    Great Blu-Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was outstanding and was very knowledgable on all of the different Blu-Ray Players and other great information on connections to our home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays the blu-ray and other DVD formats well. Easier to operate with the remote, buttons are hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really? Great quality, very heavy duty will last a long, long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Testing and demo at the store was great, so I hope it's the same when I get my own.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Great, when it doesn't freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Sony products, but this one is frustrating. It will randomly freeze up in the middle of a movie and I will have to unplug it from the wall and re-set it to continue. This unit is replacing the UBP-800 that I have that was doing the same thing. Curious why this wasn't fixed in the new model. However, when it works, it is great. If this issue gets resolved with an update, I will move this to 5 stars if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best and I highly recommend this Sony DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our Sony DVD player. Easy to hook up and begin playing DVDs. Excellent and slim design fits perfect under our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K Blu-ray player. Had some of the best reviews so I decided to give it a shot. Very impressed so far! I’m happy I went with this player.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Good but....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but many times I try to load a disc, I have to remove power to reset it as it locks up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray Player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high def blu-ray player! Great value as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony DVD - Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade my HT. Rocks. 3D excellent. Paired with a Denon 760 and atmos setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great DVD Player But Wrong One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked for a anywhere DVD Player and the salesman sold us this modal, We found out that it could not play DVDs from the UK But we decided to keep it anyway and it works Great.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 3 out of 5 stars

    missing Vudu App

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new streaming device. I mostly use Vudu, and it's not available, and wasn't able to add it, thus for this one reason it was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sony is love, sony is life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony knocks it out the park once again, plays my movies perfectly (but might as well get the updated model with dobly vision support) - bobby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu-ray DVD/SACD Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent all around blu-ray dvd, cdR and SACD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to samsung products, so this took some getting used to. There's a few things I'm not happy about, function-wise, but that's usually the way it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby vision

    Rated 4 out of 5 stars

    Was hoping for a bit more of an upgrade on m2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from earlier x800. You lose a few features but gain dolby vision but its the exact same remote, case and design. You could probably score an x800 for about $80 used if you dont care about DV, those players did still support hdr tho. The european versions of this player also do all region and convert PAL to NTSC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to my UBP X800 which decided to just stop working one day. MUCH faster load cycle. Very responsive. Wish the remote was back-lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bluray player for 4k and it has a very fast load disk speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player . I needed player that plays UBD and strems contents directly from my NAS without breaking a sweat !! And indeed this does its job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality on the blue ray playback. cinema like quality paired with Sony - 55" Class - OLED - A9G MASTER Series. Cons: 1: no led display on unit

    I would recommend this to a friend