Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality, frequently praising its 4K capabilities, Dolby Vision support, and effective upscaling. They also appreciate its ease of use and good value. However, some customers express concerns regarding its reliability and the fact that it is not a streaming device. Other minor drawbacks include the absence of a display and its slightly larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,138 reviews
  • Rated 5 out of 5 stars

    Great Playet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Got it to watch old home videos on where other players don't work on these. Very happy with it for this as well as other formats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High end 4K player

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit though it sticks on some scenes with lots of moving action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Built

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Sony in 15years excellent product, built to last. The price was very good for a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need 4K!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can see the difference Ultra HD makes while watching movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best bang for the buck

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah go ahead and think that 4k discs are not a thing while you are streaming. you will be wrong. and you would be wise to buy one of these while you still can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and slick

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price. Needed to update to a blue ray player the Sony player had a lot of good reviews so I went with it and happy about my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong with Sony!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Blu-ray player and the 2nd one I have bought. It covers all y needs watching DVD's, streaming Netflix and Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can play any format on this player. The remote is comfortable in the hand too, not too small or bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some reviews, I was a little reluctant to make this purchase. After several weeks of regular usage, I can honestly rate this product as excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding blue ray player

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best mid range blu ray player. the only problem i hate is the HDR manual turn on off function

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 1 out of 5 stars

    I have regrets

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this on 6/26/20, today is 11/10/20. It started out fine, we were able to get it setup pretty quickly. However, we have nothing but problems for the past few months. Every time we power it on the streaming services have to be logged into again. We had issues where it will not turn off from either the remote or power button. The only option is to pull the power cord. The software is up to date. Customer service was useless. Now we are beyond the return period so we will deal with it until I get so frustrated I smash it into a million pieces...which isn't far away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor documentation and no built in display

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I finally figured out that this DVD player did not have a display (but relied on a tv/monitor for this function, the documentation included did not clearly spell this out and I spent hours trying to figure out if there was some sort of setting I was missing. Also, all the documentation seemed to suggest connecting the player directly to the tuner, which sort of worked but only after a long wait time (talking like 15 minutes or so), so I connected it to the back of my tv/monitor and things worked better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works well. did a lot checking online on these dvd players and read the reviews. then went to best buy and salesman i talk to recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Add On for the Home Theater System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Bought it and kept it because it is awesome. No complaints at all. Behaves well with the Sony Home Theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice. Works great with my Samsung tv and sound bar. Great synchronization with my cable app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good blu ray player-solid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Blu Ray player but I don't notice much difference with my x700 that I gave to my daughter.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Three Times the charm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send a unit back to Sony three times. Replaced three times. Bought a second one. I hope I don’t regret that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works great and produces very good colors. The only down side is having to manually switch DOLBY VISION support on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid budget 4k player. Knocking one star because manually switching Dolby Vision is annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good usage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but highly overpriced. Especially nowadays.

    I would recommend this to a friend