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Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,132 reviews
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. I like the player but I do not like how you have toggle Dolby Vision ON and OFF for every movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k Blu Ray

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat this for the money. Much better value then the top Sony model with very little difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player but doesn’t automatically switch to Dolby Vision if available. Quite annoying. You also have to turn Dolby Vision off if not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent DVD player. I'd highly recommend this to anyone who misses DVDs as I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked most of the time.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player was heat when it worked, we had issues playing standard DVDs in it. It would often not be able to read them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your 4K video, we purchased this for our media room and it is clear and an easy set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be louder. Were a bit tricky to get working. I love how it sits under the tv stand. Not really woth the high price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KIMBERLY,

      Thank you for the purchase. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't buy this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menus stinks and broke after less than a year of use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play my CDs and my 4K DVD’s! Highly recommended for using this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HD blu-ray player. Very slim and save on space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY DVD 4K STREAMING M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great! Great upgrade! I had a SONY DVD 4K Player ols one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy if you like simple

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, when it works. Often times it'll shut down without warning, and won't work for a couple minutes, not even the disc tray will open. It's slow and unresponsive at times, and the entertainment options are subpar. However, using it for discs has been a breeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Same Old Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ubp800x 3 years ago and had nothing but problems. Garbage software. Constantly froze and had to be unplugged. No software updates after a year. Sooooo.... Being foolish I bought the ubp800xM2 being stupid enough to think that Sony would fix Anything. The newer model went from 15 streaming apps to 3. Such garbage. Dolby Vision must be manually turned on or off every time in the main settings menu. Works great so far but my previous model took about 6 months before it bricked. I actually threw it in my pool. If this on starts I'll maybe use it as a boat anchor. Sony has turned to garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Addition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming is the future so great item to have for On Demand to prevent freezing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMAC, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin Sony_US

  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for the money my first one lasted just two years and I had to replace it so I think I’m gonna go for the next Sony up next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! It connects to bluetooth easily and allows me to listen with my own headphones! Its a great item for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really really well with system design and functionality Would recommend to friend Works well with net flix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dvd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once and it lived up to a good sony product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K discs look and sound fantastic! Much much better than streaming. Sony quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built like a tank!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy construction and feel! Great 4K Ultra HD performance. Highly recommended!

    I would recommend this to a friend