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Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,132 reviews
  • Rated 5 out of 5 stars

    UHD disc player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale and am glad I did. Works as intended and has a good feature set. No problems so far and don't expect any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ultra HD Blu-Ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, Easy to use. I like that I can get Atmos sound from a disc now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tec Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our player. I would buy it again. I wish it had a recorder built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent DVD player and you get a lot for your money. And that means the latest and best in technology!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Complete!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only unit better is probably a PS5. Get it while it's available and on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Blu-Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K Blu-Ray player provides even better playback as it is a true 4K Blu-Ray player and not an upscale 4K Blu-Ray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4k player. Great resolution. The only downside is that you cannot access any other apps than the few that are preloaded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony does it again!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player bought it as a open box it loads super fast doesn't have enough apps is the only thing that is weak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the last one this Sony easy setup worked perfectly out of the box very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Blu Ray player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!! No problems installing it. It worked right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, waiting for our new house to be built, was impressed with it at the store.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a rather average player. For the price i expected more. Where are you oppo?! I need you!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Returned it the same day I bought it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a poor attempt at making something great. You have to manually activate Dolby vision and it's not very easy to use. If you have an external hard drive it probably won't play your media. When you turn it on it may not work and you'll have to unplug the power and plug it back in.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AChere, we're sorry to hear that you returned your Sony unit. We really wish we could change your opinion about the UBP-X800M2.

      To enjoy Dolby Vision, set [Dolby Vision Output] under [Screen Settings] on the player. You can check this link for more details. (Refer to page 36-37):

      https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf

      he UBP-X800M2 supports external hard drives up to 4TB (GPT) and USB flash drives up to 128GB. The supported file systems are FAT32, NTFS, and exFAT. If your external hard drive is not recognized, ensure it meets these specifications and is formatted correctly. More details can be found here:

      https://www.sony.com/electronics/support/articles/00013721

      If the player does not turn on and requires unplugging and plugging back in, it might be a firmware issue. Ensure your player has the latest firmware update. You can enable Automatic Software Update on your device to get the latest version.

      We have our have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com

      We hope you consider Sony again.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this dvd player. Watched my first 4k movie on it. It was 1917 great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4k Blue ray Player I've ever owned

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Sony knows their players. The features on this are also nifty. I love this piece of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for Sony Bravia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming DVD player. It does everything as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking forward to watching all my old DVDs~!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video and audio performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and setup and good video and audio performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie lover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love watching movies, this is the best player for watching any 4K HDR movie. Amazing visuals and audio!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing devise, plays even the "not so perfect" and scratched DVD's without stopping.

    I would recommend this to a friend