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Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,132 reviews
  • Rated 4 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res Audio Wi-Fi Built-In Blu-Ray look good I liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well with the sub and Sonos one’s that I have connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the DVD player and the versatility of expanding the functionality of surround sound

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but issues with this blu ray player. I am currently on my 4th one. Sony has missed the mark horribly on this player. I would not recommend

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello metalfiend84,

      Thank you for considering Sony products.

      We appreciate you taking the time to share your feedback about your experience with the Sony UBP-X800M2 Blu-ray player. We sincerely apologize for the challenges you've faced with the product and for the inconvenience of having to replace it multiple times.

      To help us understand and resolve the issue with your Blu-ray player, please email us at socialsupport@am.sony.com with the following information:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thanks for your patience; we look forward to helping you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Blu-ray DVD Player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultra HD Blu-ray DVD Player was simple to setup and the playing of our DVD’s look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - UBP-X800M2 - Streaming 4K Ultra HD Hi-Res A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, excellent graphics, all applications up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviceable unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. A good little unit that when covered with warranty will provide much satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention to my needs. Technicians were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my Xbox one s as a rk Blu Ray player. Better video processing and motion handling hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Set Up and Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit picks up the wireless signal nicely. We use it to watch Netflix and other programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anticipation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price but it was a christmas purchase so it was not hooked up yet but it will be soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend , works well with my other equipment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good, but had issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I read that it was highly rated. I have a Samsung Qled 7 series and Samsung Qr90 sound bar. The Player must be plugged directly into the sound bar to get ATMOS sound and the Sony Player didn’t like that. The Sony player would not power on . I even exchanged it and had the same problem. Sony tech said there might be a compatibility issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Naviguzman!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:



      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great streamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sony fan at heart. 4K high definition comes across great on the 65 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value in an excellent Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I like the two built in app's for Amazon Prime Video and Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order online. Delivered prior to stated time. Opened package set was very easy. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best DVD picture with the 4k movies and tv. Need to buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDMI

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I use this in spare room. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchases

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great investment to spend quality time with my family watching great streaming movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Blu-Ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ~ we are very pleased with this purchase.

    I would recommend this to a friend