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Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the UBP-X800M2 Blu-Ray Player's exceptional picture quality, 4K capabilities, Dolby Vision, and upscaling features, as well as its ease of use and reasonable price. However, some customers have expressed concerns regarding the player's reliability and limited streaming functionality. Additionally, some find the absence of a front display and the basic remote control to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,132 reviews
  • Rated 5 out of 5 stars

    Great blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and instuctuctons made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 3D/4K DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and has both 3D and 4K Ultra HD capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SONY UBP-x800M2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY products have always delivered the best performance and this one is sleek and easy to use. I think for the money it's a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent player for a basic unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace one to play recorded DVDs. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but wish it had more apps glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player. Excellent colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colors. Player is one of the heaviest I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good player that supports ultra hd, bluray, and dvd movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4K Ultra HD Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb match for our home theater. Thank you Matt Nedwick!

    I would recommend this to a friend
  • Cons mentioned:
    Disc playback

    Rated 1 out of 5 stars

    Won't play some 4K discs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing a year ago. It was fine for several months, but now if there is so much a shadow of a dust particle on a disc, this player freaks & stops playback. Remove the disc & clean the disc thoroughly 10 freakin times, unplug the unit, plug it back in & it still won't play. Every movie night needs a plan b.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc playback

    Rated 1 out of 5 stars

    Froze too many times so returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system froze too many times so I returned it for a better model. From day one the system would lock up or freeze to the point I had to pull the plug! Pressing the physical power button for 20 seconds did nothing. Trying to eject the disc and it would freeze up. Streaming video was great but anything with a disc would freeze.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An outstanding brand!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and picture quality. The Sony brand always delivers an outstanding video, audio, sound, I recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to stream.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to stream if your TV doesn't provide for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the definition that it produces in 4k ULD Samsung 75"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for my set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this blue ray player makes my system complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu Ray DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Blu Ray Dvd player I have ever bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    System with bad remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote for the 4k player did not work at all. Returned to Best Buy and swapped out for another one. When returning home the same issue with the new system, remote will not work. Returned the system for my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Started off great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes but 3 movies tested and 3 movies froze at around 1 hour and 15 minutes. I downgraded to the 700 model from Sony and had no issues with the same 3 movies

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best player on market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best 4K player available for under $500 highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best value & high quality audio.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Ultra HD player works as intented. The settings interface is easy to work with. Great for Hi-Res audio CDs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic UHD Blu Ray Player for a great price.+

    I would recommend this to a friend